Retail Planning Manager

Retail Planning Manager

At a glance

Job Category: Sales development & Retail Support - Merchandising

Years of Experience: Minimum 6 years

Contract Type: Unlimited contract

Job Schedule: Full time

Locations: Uffici - Milano

Legal Employer: Hermès Italie Sp A

Posting Date: 11/19/2024, 09:09 AM

About the team

Hermès was born in Paris in 1837 as a laboratory of harnesses and saddles for horses. Since then, six generations of artisans have explored new crafts, animated by a creative impulse, combined with beautiful and processed with care material. Today, Hermès is an international group committed to innovation in a subtle harmony between past, present, and future. It is a company founded on high standard values of dedication to excellence and authenticity of its objects. An independent family house that pursues its French artisan tradition: Hermès creates, sells, and manufactures beautiful, useful, and durable objects.

The company brings together more than 20,000 employees in 50 countries. The Italian branch is located in Milan and provides local support and management to the 10 stores present in the country. Hermes Italie was born in 1987 with the first store in Milan, 21 via Sant'Andrea. Since then, the branch has opened and the continuous growth led to the current retail presence in the country: 10 stores, including 2 seasonal openings and 2 flagship stores, located in Milan and Rome.

Details of the job

GENERAL ROLE

The Retail Planning Manager is in charge of optimizing sales performance and guaranteeing the right level of stock. He/She will master the key indicators needed to manage and anticipate the business. The person will be responsible for defining budgets per product category and identifying opportunities and risks for the business of the Italy & Greece subsidiary.

He/She will be the privileged partner of the Retail Merchandisers in steering performance by Métier and by Store. The Retail Planning Manager will play a key role in the creation of their position and the gradual implementation of management tools.

The Retail Merchandising & Planning Department is made up as follows:

• 3 Retail Merchandisers organized by Product category
• 1 Retail Planner (position to be filled)
• 1 Visual Merchandiser

Within this department, He/She will report to the Retail Merchandising Director and work closely with the Retail Merchandisers. The person will also liaise with the subsidiary's Retail and Finance entities, as well as with the central European teams.

MAIN RESPONSABILITIES

1. The Retail Planning Manager will be responsible for setting up business reporting, analyzing weekly and monthly performance in order to identify opportunities and alerts for achieving the subsidiary's objectives.

Business monitoring & Reporting

• Set up reporting by store and explain the results. Brainstorm with Retail Merchandisers on trends by store and product category;
• Carry out ad hoc studies to explain performance and help steer the subsidiary;
• Report on omnichannel Click In store sales.

Ensure the right stock at the right time

• Set up a delivery tracking tool to ensure that stock is received at the right time and identify blocking points;
• Report & anticipate needs to Customer Service;
• Identify stock consolidation opportunities between stores to optimize sales;
• Liaise with the operations team to ensure correct delivery of stock.

1. The Retail Planning Manager will be in charge of sales planning defining sales budgets and set up a rolling stock equation that will enable Him/Her to anticipate landings and manage their business as effectively as possible.

Define the budget and re-estimates by product category

• Define the budget and re-estimates (3 times a year) by product category and by store, working closely with Retail and Finance;
• Identify the growth potential of the stores in collaboration with the Retail department;
• Identifying business development opportunities in conjunction with the Retail Merchandisers;
• Monthly budgeting by product category and by store;
• Determining Leather's commitment requirements in order to achieve sales budget targets and reporting back to Europe.

Anticipate stock landings by product category

• Set up a rolling stock forecast by product category;
• Anticipate stock landings and identify risks/opportunities for the business;
• Identifying and anticipating the need for restocking and transfers;
• Act as the main point of contact with finance for stock landings as part of budget exercises.

1. The Retail Planning Manager will support Retail Merchandisers in sizing buyings and supplies of permanent stock products.

Open To Buy: supporting the RM team in the buying process

• Carrying out pre-OTB framing by product category to identify, on a macro level, the right levels of buyings, restocking, and permanent stock requirements in close collaboration with the Retail Merchandisers.

Anticipate and track permanent inventory (PES)

• Set up a reporting system for permanent products in stock;
• Monitor PES sales vs. forecasts;
• Identify opportunities to avoid shortages or risks to avoid overstocking.

Tools: The Retail Planning Manager will mainly use Excel, Neo BI, TM1, Cegid.

PROFILE

• Bachelor’s and Master’s degree preferably with economic/analytic and management focus;
• Analytical skills and a particular appetite for defining strategies;
• Understanding of business issues and keen interest in figures;
• Excellent leadership attitude and ability to collaborate and influence others;
• Fluency in Italian and English. French will be considered a strong advantage.
• Professional background: strong previous experience (8 years) in similar positions, preferably in a retail/sales planning/management control context with complex assortments;

Hermès engages positive and passionate people who own the following requirements:

• Excellent interpersonal and communication skills, with a customer service orientation;
• Team player mentality to build meaningful relationships and ability to work autonomously;
• Availability, flexibility, and dynamism to function in a high-pace environment;
• Determined to be part of a people-centric retail project, for which is required vocation for human values, passion, and a strong aesthetic sense.

About Hermès

A creator, artisan, and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management.

The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.