Our client company has a chain of luxury restaurants.
Workplace:
Mission:
The candidate we are looking for someone who will perform guest service by greeting guests and seating all as promptly as possible. The Hostess always greets guests in a warm, hospitable manner and arranges seating in the most organized fashion. The Hostess is always dressed properly and ready to seat guests at clean, properly prepared tables. A professional attitude and sincere hospitality toward all guests is required at all times.
Job Description:
Specifically, the resource will deal with:
Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter’s name.
Use visual cues to seat Guests in either the bar or dining area depending on their preference.
Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff.
Answer incoming calls to the restaurant and provide appropriate service.
Manage the flow of Guests into the Dining and Bar areas, providing accurate wait times to incoming Guests if appropriate.
Tend to special Guest needs and requests.
Good command of English & Italian.
Proven experience in Hotel/Restaurant as a Hostess.
Classification:
The remuneration package will be commensurate with the actual experience and in any case will be able to satisfy even the most qualified candidates.
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