Regional Mobilization and Network Program Director

Overview

As Regional Mobilization and Network Program Director, you will focus on mobilizing new region data center capacity and managing the Data Center Operations Network Program. You will provide leadership and direction in establishing program roadmaps, staffing efficiencies, process improvements, and governance for DC Operations strategy that will support our current and future growth. In this role, you will work collaboratively with all CO+I stakeholders to support network and server capacity for the organization, driving excellence in service through industry best practices.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As an Operations Manager for our Regional Mobilization Team, you and your team will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Qualifications

Required Qualifications:

1. High School Diploma or equivalent AND Significant years’ experience delivering server and network deployment projects in large-scale environments OR Significant years' experience supporting IT equipment or related technology.
2. Significant years’ experience in leading a diverse, technical team.

Preferred Qualifications:

1. Significant years’ experience in data center-related functions for large enterprise organizations with experience in a production, mission-critical, 24x7 operations environment.
2. Significant years’ experience in leading a diverse, technical team.
3. Technical degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, or related field.
4. Experience with Project and Program management in large complex, cross-functional organizations.
5. Experience working with network technologies including TCP/IP, LAN/WAN, Routing, and Switching.
6. Experience in structured process improvement and efficiency gains (e.g., Six Sigma, Kaizen, etc.).

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

1. Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Responsibilities

1. Support a strategic vision and implementation plan for regional datacenter operations that will position the organization for future capacity and growth.
2. Provide leadership and direction in establishing network roadmaps, staffing efficiencies, process improvements, and governance methodology to support regional networking growth from conception to completion.
3. Manage the portfolio of network projects regionally for the CO+I data center operations organization.
4. Lead the IT & IAM teams responsible for delivering data center capacity supporting the EMEA Region.
5. Lead the team delivering network.
6. Lead teams delivering data center fitout and retrofits.
7. Collaborate with partners to resource plan for new site mobilization and network programs.
8. Collaborate with various Engineering, Construction, end to end teams, regional integration teams, Operations, and other stakeholders during mobilization efforts and project planning and execution.
9. Plan, forecast and manage program budget and make decisions to adhere to sound fiscal practices.
10. Identify risks, gaps, and opportunities and communicate to stakeholders and other teams to drive resolution.
11. Create lessons learned documentation, best practices, and innovations on existing processes/procedures and tools to improve efficiency and productivity.
12. Establish data analytics to evaluate the process change efficiency and effectiveness.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work: Industry leading healthcare, Educational resources, Discounts on products and services, Savings and investments, Maternity and paternity leave, Generous time away, Giving programs, Opportunities to network and connect.