Receptionist Intern

PURPOSE OF THE JOB

We are looking for a Receptionist Intern who will join the team based between Bioggio and Stabio. The role will manage and support all activities related to the Reception area, being at the disposal of all Guess Departments for any kind of support.

CORE JOB RESPONSIBILITIES

1. Welcoming, registering, and assisting external visitors (clients, suppliers, candidates, agents).
2. Answering incoming calls, both national and international, managing the switchboard in an appropriate manner by ensuring that all messages are recorded and forwarded accurately.
3. Receiving incoming post and distributing it to the staff accordingly.
4. Meeting room reservation and coordination, ensuring relevant equipment is onsite, and organizing room layout and any kind of support that is required.
5. Organizing and recording all courier bookings in accordance with the company policy, managing the related documentation (bulletins, proforma invoice, etc.).
6. Ensuring that the Reception area is kept tidy and well presented at all times.
7. Supporting various tasks as requested by Mr. Paul Marciano when in Lugano.
8. Supporting direct manager and other departments during Corporate Events organization (Line Opening, Townhall, Fashion Show, REM, OWOB, Christmas Party) as part of the staff and/or as hostesses.
9. Supporting Executive assistants and Departments in administrative tasks upon request.
10. Assisting Showroom sales associates in the organization of hospitality (refreshments, catering, etc.) for clients and partners.
11. In coordination with the Travel Office, organizing car services for external guests upon request.
12. Managing and sorting emails coming from clients/suppliers/candidates through the 'info' email account.
13. Supporting the HR office when special initiatives are organized (e.g., Evites distribution for crazy sales, sending Happy Birthday emails with Guess gift vouchers to employees, welcoming candidates, and assisting with their application forms before the interview).
14. Constantly in touch with the General Services office to coordinate and support them in activities such as internal distribution of inbound parcels, parking places management for employees and guests, orders for water and coffee supplies, and distribution and collection of company car keys.

Requirements

1. Bachelor's degree or Diploma in Languages, Communication, or a similar field.
2. Excellent knowledge of English and French.
3. Passion and attitude in the fashion field.
4. Being flexible and having a high level of cultural sensitivity.
5. Excellent oral and written communication skills.
6. Good interpersonal skills: being polite, a good listener, always smiling, with excellent customer service skills.
7. Ability to meet people's needs and find solutions in a timely manner.
8. Ability to relay information to others and interact well at all levels of the company organization with tact and diplomacy.
9. Precise and with strong attention to detail.
10. Critical thinking and reasoning skills to identify strengths and weaknesses of alternative solutions.
11. Good judgment, proven responsibility, and trustworthiness in handling confidential information.
12. Well organized, with the ability to handle multiple tasks simultaneously in a fast-paced environment, set priorities, and work both independently and in a team environment.
13. Good level of proficiency in Microsoft Excel, Word, and PowerPoint.

Benefits

If you want to start making a difference from the beginning of your career, you have found your place. Guess is your company, and we are looking for you!

Does it sound good to you? Are you ready?

Apply today to join us!