Publisher Success Manager, Milan

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Responsibilities

• Establish and foster partnerships and relationships with key publishers in the market
• Daily monitoring and maintaining a steady flow of traffic coming from the top clients
• Optimization to achieve a positive revenue balance or minimize the losses from the cooperation
• Constantly being in contact with the publisher to support and respond to needs from the client's side
• Negotiations regarding new ways of monetization and possible tests of new monetization solutions
• Work in close cooperation with the internal team globally within the department and cross departments

Requirements

Who you are:

• 3+ years of experience in a client-facing role within the digital media or online publishing sector
• Excellent relationship management and customer service skills, dedicated to exceeding client expectations
• Strong communication skills, efficient interaction with different personality types
• Deep understanding of the Italian digital market
• Verifiable track record of closing major deals with publishers or advertisers
• Strong analytical abilities to gather business insights by monitoring and interpreting data trends
• Master’s/Bachelor’s Degree (Marketing, International Relations, International Business, Communications preferred but not required)
• Proficiency in CRM software and MS Excel or Google Sheets
• Experience in Client Service roles
• Experience with Native Advertising is a strong plus

MGID is a global advertising platform helping brands reach unique local audiences at scale. In MGID we empower brands and publishers to work together transparently through our privacy-first targeting technology to enable advertisers to drive performance and awareness, and publishers to retain and monetize their audiences. Today, we’re creating unique technologies and with your help, we are looking to aim even higher.