Product & Service Trainer F&B

Product & Service Trainer F&B

Product & Service Trainer F&B

Apply locations Milano time type Full time posted on Posted Yesterday time left to apply End Date: April 30, 2025 (19 days left to apply) job requisition id JOBREQ00101777

Il Product & Service Trainer F&B sarà integrato nella funzione Training locale e riporterà al Product & Service Training Coordinator F&B, con le seguenti responsabilità:

• Erogazione ed implementazione del piano di formazione prodotto per i principali retailer che distribuiscono CHANEL
• Sviluppo conoscenze prodotto per il personale di vendita CHANEL (Retail e WHS)
• Adattamento ed implementazione piani di formazione definiti da Parigi
• Implementazione del piano di formazione servizi, in collaborazione con le funzioni di Retail Training e Client Experience
• Training Operations (in collaborazione con le funzioni Marketing prodotto e Operations): gestione degli ordini e materiali uso lavoro
• Supporto trasversale a tutte le attività del dipartimento Training

Requisiti:

• Titolo di studio: Laurea
• Esperienza: Almeno 3 anni di esperienza nel ruolo o in ruoli analoghi nel settore beauty
• Competenze: Project management, ottime capacità di comunicazione, gestione di classroom training e workshop
• Passione per il prodotto: Conoscenza approfondita dei tre assi (fragranze, skincare, makeup)
• Esperienza pregressa: Esperienza in ruoli simili (training) o in store è considerata un plus
• Orientamento al cliente: Mentalità client-oriented
• Competenze digitali: Capacità di gestione di sistemi digitali (LMS – Learning Management System) e agilità nella facilitazione digitale (webinar, digital livestreaming)
• Lingue: Conoscenza avanzata della lingua inglese
• Strumenti: Competenze avanzate in Excel e PowerPoint
• Disponibilità: Disponibilità a viaggiare

About Us

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

As an independent company, its core values are grounded in:

Exceptional creation and client experience

As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.