Process Quality Engineer

DHL Germany
Vignate
EUR 30.000 - 50.000
Descrizione del lavoro

COME TO BUILD THE BUSINESS OF THE FUTURE

We are looking for a Process Quality Engineer in Vignate.

If you are a motivated, organized individual seeking a challenging and rewarding opportunity, and if you’re looking for change and ready to make changes, we’re looking for you.

In this role you:

  1. You’ll improve activities necessary to collect information in order to guarantee the critical analysis of the production data for the optimization of parameters in terms of quality.
  2. You’ll manage data and information to support the Warehouse supervisor for analysis of periodical reports, highlighting corrections and identifying possible issues.
  3. You’ll manage customer complaints until their closure, with root cause analysis activities and definition of CAPAs.
  4. You’ll investigate the root cause of NCRs, propose corrective actions, assist and monitor the implementation of process changes and trends.
  5. You’ll prepare and distribute reports, graphs, and analyses of both internal NCs and customer complaints.
  6. Monitor customer quality indicators.
  7. Monitor the quality and timing of problems and their implementation, including technical realization.
  8. Increase Quality KPI and consequently decrease penalties.
  9. Conduct NCR root cause analysis and propose solutions.

Now, here’s what we need from you:

  1. Degree in Management Engineering or Economics.
  2. 4 years of experience.
  3. Experience in Performance Management, productivity, and continuous improvement methodologies is highly desirable.
  4. Familiarity with tools such as Six Sigma and Lean production.
  5. The role holder must be dynamic and goal-oriented, enabling site teams to work according to the plan.
  6. The role holder must take initiative but understand the role as an integrated team role.
  7. Experience collaborating with operations managers across all levels within a country.
  8. Fluency in English.
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