Pool Assistant - Aethos Monterosa

Who We Are

Extraordinary places, passionate people, and shared learning experiences: this is Aethos. We believe that traveling and hospitality should leave a lasting positive impact on the mind, body, and soul. That's the reason why we choose our locations very carefully and work together with people who want to be part of a community instead of just ”having a job”. Everyone who works at Aethos can make a personal impact on the community and company - great ideas can come from anywhere. We are a young and dynamic hospitality company that understands the value of time with friends and loved ones. We make a conscious choice towards sustainability and wellbeing, and the luxury of time and space. We stand for freedom from the stresses and anxieties of modern life. We want to be the first choice for anyone who seeks respite and refuge from the boring, the stressful, and the unsustainable. That's why we define hospitality differently: while all of our decisions should be made with the community and needs of our guests in mind, we always strive to create a community that we want to be part of and that improves the world around us. We invite you to be part of our story.

About Aethos Monterosa

In the middle of the Aosta Valley below the Monte Rosa and Cervino glaciers lies Aethos Monterosa. A 30-room five-star luxury resort with two F&B outlets, a SPA, and its own climbing and ice climbing wall. We are currently on a pre-winter season break, and when we reopen, the hotel has to be filled with life and a new team! The essence of great hospitality will however always be an outstanding team. That's why we are looking for you!

Job Overview

Step into the refreshing world of poolside service as a Pool Assistant at Aethos! If you’ve ever dreamed of working in a serene, aquatic environment, ensuring guests have the best possible experience by the water, then this role is your opportunity to shine. Picture yourself as the friendly face by the pool, keeping the area clean, assisting with guest requests, and contributing to an atmosphere of relaxation and enjoyment.

Essential Job Functions and Responsibilities

• Poolside Guest Services: Greet guests with a warm smile, assist them with poolside needs such as towels, lounge chairs, and umbrellas, and ensure they have everything they need for a relaxing time by the water.
• Safety and Cleanliness: Ensure that the pool area is clean, safe, and well-maintained, checking the condition of the pool and surrounding areas regularly, and reporting any issues promptly.
• Supporting Lifeguards: Assist the lifeguard team in ensuring that safety protocols are followed, and be ready to respond to any incidents or emergencies with calm and efficiency.
• Poolside Setup and Maintenance: Help with the setup and takedown of poolside equipment, such as umbrellas, chairs, and towels, ensuring that the pool area is always in pristine condition for our guests.
• Assisting with Pool Activities: Support any planned poolside activities or events, helping to create a lively and enjoyable atmosphere for all guests.
• Towel and Supply Management: Manage the supply of towels and other poolside amenities, ensuring they are always available and neatly presented.
• Maintaining Poolside Ambiance: Ensure that the pool area is always inviting, arranging lounge chairs and umbrellas with care, and keeping the space tidy and aesthetically pleasing.
• Guest Assistance and Communication: Be proactive in offering assistance to guests, answering any questions they may have about the pool facilities, and ensuring they feel welcome and well cared for.
• Continuous Learning: Stay updated on the best practices in pool management and guest service, continuously improving your skills and knowledge.

Core Competencies

• Fluent in English & Italian is a must
• 1+ years of hospitality experience is a plus
• A friendly and welcoming demeanor, with a passion for making guests feel comfortable and cared for.
• A proactive approach to guest service, always looking for ways to enhance the poolside experience.
• Strong communication skills, enabling you to interact effectively with guests and team members.
• Attention to detail, ensuring that the pool area is always clean, safe, and well-presented.
• Physical stamina and the ability to work outdoors for extended periods.
• Basic knowledge of pool safety and maintenance, with a willingness to learn and develop these skills further.
• The ability to remain calm under pressure, especially in emergency situations.
• A commitment to upholding the highest standards of cleanliness and hygiene.
• Flexibility and a positive attitude, with the ability to adapt to the needs of the guests and the pool environment.
• A sense of teamwork, because at Aethos, collaboration is key to creating the best experiences for our guests.

What we offer

• Step into one of the most captivating locations in Champoluc, where inspiration and ingenuity converge.
• Join a dynamic team of like-minded individuals where collaboration fosters success and growth.
• Professional development and training opportunities, with possibilities for growth within the Aethos brand
• Special rates on stays and services at our hotel

So, if you’re ready to dive into a role that combines guest service, safety, and the enjoyment of a poolside environment, join us as our next Pool Assistant. With your friendly attitude, attention to detail, and dedication to providing excellent service, you’ll be an essential part of creating a relaxing and memorable experience for our guests. Welcome to the team – where every day by the pool is an opportunity to make a splash!