On-Site Applications Engineer

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Flowserve Corporation

On-Site Applications Engineer

Location: Desio, Italy

• ID: R-12185
• Job Category: Sales
• Job Type: Full time

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services.

Please note that this position is a full time on site assignment in Sardinia.

The On-Site Application Engineer role supports Lifecycle Advantage (LCA) contracts within assigned site(s) in accordance with the defined LCA Program metrics and deliverables.

Responsibilities:

People: Safety

• Lead LCA programs to the highest standards of safety in accordance with Flowserve policies.
• Complete all assigned safety training.
• Complete adherence to the Company and Customer site(s) safety rules and to complete JSEA (Job Safety & Environment Analysis) tasks if needed.

Process and Technology: Continuous Improvement

• Support the CIP (Continuous Improvement Process) Certified Associates on developing their projects.
• If Applicable, develop the yearly Lean Practitioner, Green Belt or Black Belt Project.

Process and Technology: Flowserve Products and Services

• Assist in developing new methods of solving problems and modifying existing seal designs to meet customer needs and improve seal life.

Customer: Customer Focus

• Act as the primary source of information regarding the design, application, installation, and operation of mechanical seals.
• Perform mechanical seal failure analysis and produce reports accordingly.
• Provide recommendations to improve equipment reliability.
• Oversee the seal upgrade process; including measurement, design, delivery, installation and operation.
• Support the MOC (Management of Change) process with all required documentation.
• Prioritize the engineering and manufacturing functions of Flowserve to meet the Customer expectations.
• Troubleshoot pump and seal systems operating in the Customer site(s).
• Lead the Alliance Implementation Team (AIT) meetings at site.
• Document QC (Quality Control) activities and present to Customer as requested.

Customer: LCA Site(s) Operational Performance Targets

• Complete the assigned LCA Business Plans.
• Achieve LCA Scorecard targets.
• Achieve MTBR targets.
• Achieve Booking targets.
• Achieve Competitor Change Out (CCO) targets.
• Achieve the OTD (On Time Delivery) and RCT (Repair Cycle Time) targets.
• Achieve the Material Cost target.
• Support the Organization’s regional Primary Working Capital initiative by achieving the site(s) LCA Inventory Targets.
• Provide full visibility on each Inventory Category: Correct Stock, Understock, Overstock, Obsolete.
• Report on a monthly basis the inventory Buy Back Value to the Customers if applicable.
• Achieve the Material Expense Target for the assigned LCA’s and provide an accurate forecast to LCA Operations Management and Finance Teams.
• Support site(s) material cost forecasting on a monthly basis.

Requirements:

• BSME degree or equivalent experience with 2-5 years relevant industry experience or demonstrated capability.
• Business experience as an Applications Engineer and/or Project Manager with an industrial rotating equipment manufacturer required.
• Experience in a leading working style which is team oriented and values communication, participation and involvement of others.
• Excellent communication skills both written and verbal.
• Can demonstrate attention to detail and a process-oriented mindset with experienced mechanical aptitude and ability to manage profit and loss accounts.
• High proficiency in project management tools, software and concepts.
• Have a high standard of written and spoken English as well as strong PC skills and experience with Microsoft Office tools.
• Italian fluent and English intermediate level required.

Job Family Group: Sales

Job Family: SA Applications Engineering

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers.