Network Operations Manager

MainStreaming is an intelligent media delivery company that empowers enterprises, media, and gaming companies to ensure the best Quality of Experience to their audience, through its revolutionary AI-powered technology.

It optimizes the viewing experience with its Intelligent Media Deliver Platform (iMDP), the first platform designed to guarantee full governance over the streaming process, the highest Quality of Service, and the best Return on Investment. For our brand-new office located in Milano Bicocca we are looking for a:

Network Operations Manager

Job Description:

We are seeking a dedicated Network Operations Engineer to join our team. The successful candidate will be responsible for the configuration, monitoring, and maintenance of all network devices, connections, links, peerings, and BGPs. The role will particularly focus on monitoring alarms, analyzing and mitigating issues, fixing network traffic, routing, and network device problems, as well as executing network capacity tasks. Flexibility to work out of business hours is required.

Key Responsibilities:

• Configure, monitor, and maintain routers, switches, firewalls, and other network devices.
• Manage and/or optimize network connections, peerings, and BGP routing.
• Implement and maintain network configurations to ensure optimal performance and security.
• Monitor network alarms and respond to incidents swiftly to minimize downtime.
• Analyze network traffic to identify potential issues and bottlenecks.
• Troubleshoot and resolve network performance issues and routing problems.
• Develop and execute strategies to mitigate network issues.
• Perform regular maintenance and upgrades to ensure network reliability.
• Collaborate with other teams to address complex network problems.
• Conduct network capacity planning to ensure scalability and performance.
• Execute network upgrades and expansions based on capacity requirements.
• Monitor network capacity and optimize resources for efficient utilization.
• Maintain comprehensive documentation of network configurations, topologies, and procedures.
• Provide detailed reports on network performance, alarms, and incident resolutions.
• Ensure adherence to industry standards and best practices in all network operations.
• Provide on-call support as needed to address network issues outside of regular business hours.
• Flexibility to work nights, weekends, and holidays when required.
• Creation of custom scripts for monitoring and analysis.
• Preferred experience with or exposure to CDN infrastructures.

Qualifications:

• Education: Bachelor's degree in Telecommunication, Computer Science, Information Technology, or a related field.
• Experience: Minimum of 6 years of experience in Telco network operations and engineering.
• Certifications: CCNA, CCNP, or equivalent certifications are preferred.

Skills:

• Strong knowledge of network protocols (e.g., BGP, OSPF), routing, and switching.
• Experience with network monitoring and analysis tools.
• Ability to respond quickly to network alarms and resolve issues efficiently.
• Excellent problem-solving and analytical skills.
• Flexibility to work out of business hours.
• Strong communication and documentation skills.

What we offer:

• A young, dynamic and entrepreneurial environment where to develop and grow.
• An innovative technology and service able to support the transition from traditional broadcasting to the streaming entertainment of the future.
• A growth path aimed at improving your professionalism.
• Flexible working hours.
• Breakfast, lunch and snacks in our office.
• Access to E-Learning platform.
• Health insurance.

Salary and benefits will be assessed in relation to the candidate's experience and skills.

In MainStreaming you will be part of a dynamic, flexible, young, tight-knit and international environment and will have the chance to work in a company that values innovation, out of the box thinking, its employees and is committed to making the world a better place.