Molecular Account Executive

Primary Function

The Molecular Account Executive is responsible for managing and expanding molecular activities for assigned customers in the defined country territory. The role includes acting as an advisor/consultant to customers. The Account Manager is responsible for retention and value expansion with assigned Abbott existing accounts as well as new potential accounts.

Major Responsibilities

1. New business acquisition
2. Renewals of expiring contracts or new tenders issued by existing customers, including price negotiations to ensure customers have the right prices
3. Establish value propositions and build business cases
4. Post-sale involvement with customers
5. Develop broad relationships with key molecular lab stakeholders, including decision-making units, clinicians, and purchasing departments
6. Serve customer requests and forward them to the respective service department for technical and applicational questions
7. Become an advisor/consultant to customers on lab productivity, use, and/or design
8. Actively work in the CRM system, keeping customer data up to date and reporting activities and market data
9. Be the single point of contact that responds to customers promptly

Education

Bachelor's or Master's degree or equivalent

Background

1. Experience in IVD laboratory diagnostics business
2. Sales experience is preferable but not mandatory if there is strong experience in the molecular diagnostic field
3. Mandatory experience in the molecular laboratory field
4. Strong experience in maintaining and developing customer relationships
5. Native proficiency in the local language; English and other languages are advantageous