The Molecular Account Executive is responsible for managing and expanding molecular activities for assigned customers in the defined country territory. The role includes acting as an advisor/consultant to customers. The Account Manager is responsible for retention and value expansion with assigned Abbott existing but also new possible accounts.
Major Responsibilities:
New business acquisition
Renewals of expiring contracts or new tenders issued by existing customers, including price negotiations to ensure customers have the right prices
Establish value propositions and build business cases
Post-sale involvement with customers
Develop broad relationships with key molecular lab stakeholders, including decision-making units, clinicians, and purchasing departments
Serve customer requests and forward them to the respective Service department for technical and applicational questions
Become an advisor/consultant to customers on lab productivity, use, and/or design
Actively work in the CRM system, keeping customer data up to date, and reporting activities and market data
Be the single point of contact that responds to customers promptly
Education:
Bachelor's or Master's degree or equivalent
Background:
Experience in IVD laboratory diagnostics business
Sales experience is preferable but not mandatory if there is strong experience in the molecular diagnostic field
Mandatory experience in the molecular laboratory field
Strong experience in maintaining and developing customer relationships
Native in local language; English and other languages are advantageous
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