Meetings & Events Administrative Assistant - Categorie Protette (Categorie Protetta L.68/99)

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Carlson Wagonlit Travel (Hauptsitz Deutschland) / CWT Beheermaatschappij B.V. Deutschland
Firenze
EUR 10.000 - 30.000
Sii tra i primi a mandare la candidatura.
6 giorni fa
Descrizione del lavoro

You will work independently and as part of a project team, working on assigned program components from conception to execution. We are looking for highly organized, detail-oriented individuals, who are flexible, can thrive in a fast-paced environment and handle multiple projects with tight deadlines. This role requires a high level of initiative, self-motivation, flexibility, creativity, and collaboration to be able to assist in the development, planning and execution of successful meetings and events. Great customer service is a requirement.

Main Responsibilities:

  1. Sourcing
    • Actively assist in determining appropriate geographical location and properties to research and present to clients based on budget and other specifications.
    • Increase destination knowledge through contact with suppliers to create availability reports.
    • Use Cvent for sending RFPs (Request for Proposal) to properties to assist with venue sourcing.
  2. Attendee Management
    • Actively assist in managing both the registration and reporting process for attendees on various programs.
  3. Logistics Planning
    • Contribute to the end-to-end planning process including but not limited to menu planning, activity coordination, for events and rooming list management.
    • With supervision, actively participate in elements of program planning and delivery to on-site team.
  4. Data Entry and Management
    • Manages and updates data in Meetingbox, Cvent and other systems as required.
    • Manages transparency reporting for assigned meetings including entering required information in nominated tool, within required deadlines.
  5. Perform other duties as assigned.

Qualifications:

  1. Experience & Education:
    • Administration.
    • Data management and quality.
    • Meeting/event management experience, hospitality industry or customer service experience preferred.
  2. Languages:
    • Effective communication in English preferred.
  3. Knowledge, Skills and Abilities (KSAs):
    • Good knowledge of Microsoft Office products (Excel, PowerPoint, Word).
    • Excellent verbal/written communication skills internally and externally.
    • Good critical thinking and problem-solving skills.
    • Proven customer service skills.
    • Strong attention to detail, organizational, planning and multi-tasking skills.
    • Ability to remain calm in fast-paced, stressful situations.
    • Ability to work well as a team player and be self-motivated.
    • Belonging to “Categorie Protette” (L. 68/99).
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