Manager F+B ( Sicily )

Competitive salary (55-60 k according to the experience) + Bonus 25% + Accommodation allowance: 500€

A great opportunity to join as a F&B Manager at a Luxury 5 star hotel in Sicily.

Requirements

• Dynamic, curious and exhibits a passion for excellence
• 5 years’ work experience in a similar role in the luxury hospitality business
• International experience in F&B will be considered a plus
• Hotel School degree or similar
• Strong knowledge of F&B trends and best practices in the luxury F&B business
• Excellence in written & verbal English
• Ability to solve problems efficiently
• Excellent communication and leadership skills
• Emotional intelligence, interpersonal and influencing skills
• Organizational skills
• Guest-oriented

The position is based in Sicily and the contract is permanent and full-time. You must possess the legal right to work in Italy / EU.

Main responsibilities:

• Responsible for delivering the F&B related activities and achieving or exceeding the hotel targets in terms of guest satisfaction, quality assurance, and financial metrics;
• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards;
• Preserve excellent levels of internal and external customer service;
• Responsible for the creation and delivery of short- and long-term F&B plans and strategies;
• Design exceptional and innovative restaurant concepts, purchase goods, china, etc., and continuously make necessary improvements;
• Identify customers’ needs and respond proactively to all of their concerns;
• Lead the F&B team by attracting, recruiting, training, and appraising talented personnel;
• Establish targets, KPIs, schedules, policies, and procedures;
• Maintain positive customer relationships, process complaints, and respond to customer needs;
• Responsible for the implementation of any F&B-related projects and global programs;
• Identify opportunities and develop solutions to enhance performance for all F&B aspects and operations, such as LQA and guest experience;
• Guide and train the team of heads and line staff in the efficient delivery of the highest standards of service to our guests;
• Monitor food and safety regulations;
• Responsible for the planning and operation of events and banquets;
• Create, monitor, and enforce restaurant policies, targets, and KPIs;
• Coordinate emails and restaurant bookings;
• Lead by example and act as a role model for others, exhibiting the highest levels of professionalism in all management practices.

Only shortlisted candidates will be contacted.