Logistics Coordinator Air department - (6922)
Descrizione del lavoro
Job Title: [Insert Job Title]
Education: High School
Location: [Insert Location]
Experience Level: Experienced (Non-Manager)
Category: Operations
Job Type: Permanent
Job Description
- Coordination and execution of customer orders in accordance with their requirements and/or procedures based on PSA BDP Ethics.
- Contact with the dedicated customer for instructions/reminders.
- Processing of agent and early warning messages (network contact).
- Communicate information to customers and partners in parallel.
- Handling of anomalies/disputes.
- Proposal for corrective and preventive measures.
- Contact with the warehouse and other subcontractors.
- Duty to inform and advise the customer on the formalities of international movement of goods.
- Duty to communicate the information of the files in charge to his hierarchical manager.
- Monitoring the quality of service center services.
- Create SOPs when required to support the offshoring process.
- Troubleshooting.
Job Requirements
• 2 years of experience in logistics and forwarding operations/regulations and documentation or a Degree in Logistics.
• Preferably a professional degree from a licensed educational institution specialized in logistics and forwarding.
• Computer literacy with Microsoft Software applications and/or other market-leading software applications.
• Good communication skills in English (minimum B2).