Logistics Coordinator Air department

Responsibilities:

• Coordination and execution of customer orders in accordance with their requirements and/or procedures based on PSA BDP Ethics.
• Contact with the dedicated customer for instructions/reminders.
• Processing of agent and early warning messages (network contact).
• Communicate information to customers and partners in parallel.
• Handling of anomalies/disputes.
• Proposal for corrective and preventive measures.
• Contact with the warehouse and other subcontractors.
• Duty to inform and advise the customer on the formalities of international movement of goods.
• Duty to communicate the information of the files in charge to his hierarchical manager.
• Monitoring the quality of service center services.
• Create SOPs when required to support the offshoring process.
• Troubleshooting.

Minimum Requirements:

2 years of experience in logistics and forwarding operations/regulations and documentation, or a degree in Logistics.

Preferably a professional degree from a licensed educational institution specialized in logistics and forwarding.

Computer literacy with Microsoft Software applications and/or other market-leading software applications.

Good communication skills in English (minimum B2).