Key Account Manager - Maternity Cover

At Wolford, we lead the market with exceptional European skin wear. We believe that the future of fashion is about substance. We are on a mission to drive progress through empowerment & liberation. Sparking a united journey with passion and an entrepreneurial mindset. We are committed to a better tomorrow, an open world. Embracing uniqueness and welcoming diversity.

People willing to promote Wolford’s success are our most valuable capital. To strengthen our Wholesale department at our Office in Milan, we are looking for a committed and reliable personality to join us as soon as possible as a

Responsibilities:

• Achieve the overall targets set for your area
• Achieve the forward order targets set for your area
• Sell the full range of Wolford products and to achieve the product mix in line with Wolford guidelines
• Maximise sales of all Wolford promotions and capsule collections
• Source and open new accounts in your area in line with Wolford criteria
• Manage, engage and coordinate staff members in department stores of your area
• Support HR in recruiting the staff members in department stores
• Work with the Consultants in the Department Stores in order to achieve maximum sell through
• Assist the HQ with the training and motivation of the Sales Team

Product:

• Ensure that you have a complete and up to date knowledge of all Wolford products both basic and trends
• Ensure you understand the technical and innovative procedures in the manufacture of Wolford products
• Manage the showroom and maintain your ranges in a pristine condition to show them to the best possible advantage
• Return in good condition all ranges as and when required to do so by Wolford

Customer Service:

• Ensure you have a good knowledge of all the Key Accounts and their businesses
• Build good working relationships with the buyers and key personnel in your accounts
• Be aware of your customer’s stock situation and to ensure a good sell through of trend products
• Inform your customers of all Wolford press coverage to enable them to benefit from it

Reporting:

• Provide the HQ with information and figures regarding the Key Accounts
• Comply with all company reporting procedures and timetables
• Inform the HQ immediately of any changes on your area that may affect Wolford’s business.
• Attend Sales meetings both in the UK and with Wolford AG and to report on the Key Accounts as requested.
• Support the Sales Team with information on products and sales.
• Supply the accounts department with monthly expense reports and receipts

Requirements:

• University degree/bachelor's degree, preferably in Business Administration
• At least 3 years experience in key account operations management, including inventory control, loss prevention, retail systems, merchandising, customer service, store budget preparation and people management
• Proven experience in delivering results, strong 'math' knowledge and business acumen, thorough knowledge of Key Account KPIs, store P&L, schedule management, etc.
• Conflict management, business negotiation, organization, decision-making and time management
• Planning and organisation
• High customer orientation and extensive selling skills
• Advanced computer skills - Microsoft office (Word, Excel)
• Knowledge of Retail POS systems, scheduling systems, etc. required
• Language: English and Italian fluent, any other language would be a plus

What We Offer:

• A dynamic, international fashion company and pioneer in the field of quality and circular economy
• Varied and diverse range of tasks
• Flexible working hours, home office possible

Join the World of Wolford. We look forward to receiving your application!