Junior Local IT Manager Italy

Aviapartner is the largest handler of passenger flights in Europe and was founded more than 70 years ago in Belgium. Aviapartner stands for strong service to over 400 airlines, and more than 10,000 employees at 53 airports in 7 European countries (Belgium, France, Italy, Germany, Spain, the Netherlands and Switzerland) and South-Africa.

Aviapartner handles 300,000 tonnes of cargo each year and serves 80 million passengers.

In Italy Aviapartner provides ground handling services in Roma Fiumicino, Milano Linate, Milan Malpensa, Torino, Bologna, Roma Ciampino, Cagliari, Lamezia Terme, Crotone, Reggio Calabria, Catania, Palermo and Verona, with around 2500 employees and a wide range of services to over 170 passenger and cargo airlines.

Our IT department plays a crucial role in maintaining our operational excellence and supporting our continuous growth.

Role Overview: We are seeking a junior local IT manager to join our team.

The ideal candidate will be responsible for providing support to our local offices in Italy, ensuring the smooth operation of our IT systems and infrastructure. The location can be any Aviapartner station in Italy but preferable Aeroporto Fiumicino.

Key Responsibilities:

• Manage local IT infrastructure, providers, airport, airlines, authorities, customs, in close cooperation with HQ IT and other stakeholders.
• Validating & initiating requests for new IT infrastructure.
• Coordinate the day-to-day support with the central service desk and service manager.
• Provide local support to station/country managers for planning, budgeting, and follow-up of IT budgets.
• Manage user access rights on system level.
• Act as IT project leader for local IT infrastructure projects.
• Participate as an IT team member in group projects with local IT infrastructure impact.
• Coordinate on-site support tasks with the central service desk (PC swaps, physical installation of hardware, local server interventions, etc.).
• Serve as point of contact for various IT actors we work with (airports, airliners, suppliers, authorities).

You will be part of a European IT team of +/- 20 people.

Qualifications:

• Education level: Bachelor in Computer Science.
• A first experience in an IT support or service delivery role.
• Outstanding communication skills.
• Fluent command of English is a prerequisite; additional European languages are an asset.
• Technical knowledge of infrastructure networking, ITIL, Windows applications, iSeries, and aviation-related software.
• Microsoft or similar certifications.

Skills and Mindset:

• Accuracy and solid analytical mind.
• Respect deadlines.
• Flexibility and adaptability.
• Team worker.
• Effective communicator.

We foresee extensive training on the job.