Italian Speaking Customer Support - Remote in Greece, Venice

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Italian Speaking Customer Support - Remote in Greece, Venice

Client:

Location:

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

0d0667c81803

Job Views:

3

Posted:

19.02.2025

Expiry Date:

05.04.2025

Job Description:

Patrique Mercier Recruitment PT is thrilled to offer an exciting opportunity for an Italian Speaking Customer Support representative, working remotely from beautiful Greece. Living by our motto 'With a new dawn comes your Next Job!', we specialize in connecting talented individuals with rewarding positions across various sectors, from healthcare to technology. In this critical role, you will provide outstanding support to Italian-speaking customers, guiding them through inquiries, concerns, and providing solutions to enhance their experience. If you're passionate about customer service and looking to make a positive impact while enjoying the flexibility of remote work, we want to hear from you!

Responsibilities

1. Deliver high-quality customer support to Italian-speaking clients across various inquiries.
2. Assist customers in understanding products and services, resolving issues, and addressing complaints effectively.
3. Document all customer interactions accurately and track feedback for potential service enhancements.
4. Collaborate with internal teams to share insights that improve customer service and product offerings.
5. Stay current on company products, services, and policies to provide accurate information to customers.
6. Foster a positive experience for customers, cultivating long-term relationships through exceptional service.

Requirements

1. Fluency in Italian and English, both written and spoken.
2. Proven experience in customer service or support roles.
3. Strong communication skills with a customer-friendly approach.
4. Ability to handle inquiries and resolve issues with professionalism.
5. Familiarity with customer support platforms and CRM systems is advantageous.
6. Excellent organizational skills and the ability to prioritize tasks effectively.
7. A proactive attitude and passion for delivering great customer experiences.