IT TRANSITION TO OPERATIONS LEAD

MSC Cruises is the world’s third-largest cruise brand as well as the leader in Europe, South America, the Gulf region, and Southern Africa with more market share in addition to deployed capacity than any other player. It is also the fastest-growing global cruise brand with a strong presence in the Caribbean, North America, and Far East markets.

Headquartered in Geneva, MSC Cruises is one of the two brands that sit within the Cruise Division of MSC Group, the leading privately held Swiss-based shipping and logistics conglomerate with over 300 years of maritime heritage. MSC Cruises – the contemporary brand - has a modern fleet of 22 cruise ships with three new vessels due to be launched in 2025, 2026, and 2027.

MSC Cruises is seeking a highly skilled and experienced IT Transition to Operations Lead to join our dynamic and international team in Naples. As IT Transition to Operations Lead, you will play a pivotal role in our digital transformation journey, supporting and improving IT operations processes and services in the field of Cloud technologies, InfraOps, Microservices, and support of DevOps.

• A minimum of 3-5 years of experience in IT transition, operations, or a related field;
• Experience with InfraOps, DevOps, and Agile engineering practices;
• Knowledge and experience of RedHat OpenShift, Microservices, Ansible, DB technologies, and Azure Cloud solutions;
• Fluent in English; additional languages are a plus;
• Strong understanding of IT intelligence observability, release processes, and IT architectures;
• Proven ability to manage multiple projects simultaneously and meet deadlines;
• Excellent communication and interpersonal skills;
• Strong problem-solving and analytical abilities;
• A proactive and results-driven approach to work;
• A bachelor's degree in Computer Science, Information Technology, or a related field is preferred;
• Reporting directly to the local IT Infrastructure and IT Operations Manager;
• Overseeing the governance of IT transition processes;
• Supporting the design of the IT releases processes;
• Ensuring smooth and efficient transition of IT projects to the operational phase;
• Collaborating with cross-functional teams to identify and resolve potential issues during the transition process;
• Continuously improving transition processes and methodologies to optimize efficiency and effectiveness.

VISA REQUIREMENTS (if any)
Right to work in Italy.