IT Technician I - TechZone

IT Technician I - TechZone

To view the position details and/or apply to a position, click on the View Details link below the Job Title. If you have questions about the application process, please refer to the Applicant FAQ's.

Posting Details

Position Information:

• Posting Number: 20245187V
• Position Title: IT Technician I - TechZone
• Posting Type: Student
• Hours/week: 20
• Eligibility: Work study preferred but open to all students
• Semester: 2024-2025 Academic Year
• Location: Detailed Work Schedule
• Number of positions: 7
• Department: 715-UNIT - Technology Support Services
• Contact Name: Seth Carey
• Contact Phone/Extension: 610-519-7207

Position Summary Information

Job Description Summary:

• Provide first-level help desk support to help maintain all UNIT-supported systems.
• Consult with students, faculty, and staff regarding issues with Villanova technology and systems.
• Assist with computer problems and provide diagnosis and resolutions.
• Log calls utilizing the TeamDynamix (TDX) ticket system.

Requirements:

• Some technical knowledge to support the IT infrastructure.
• Excellent written and oral communication skills.
• Excellent customer service skills.

Additional Information:

• Summer, Fall, and Spring position.
• UNIT will provide ALL training.
• Must have a current driver's license to obtain golf cart certification.

Physical Demands Summary:

• Must be able to occasionally lift 50lbs.

Wage Rate: $11.25

Closing Date (11:59pm ET): 06/01/2025

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * Are you currently a registered Villanova student?
  • Yes
  • No
• Are you eligible for work study?
  • Yes
  • No
  • I don't know
• * What is your availability? (days and times)

  (Open Ended Question)

Optional Applicant Documents:

Required Documents:

• Cover Letter / Letter of Interest
• Resume / Curriculum Vitae

Optional Documents:

• Letters of Reference (uploaded by applicant)
• Other Document