IT Systems Engineer

Company Description

We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring together more than 2700 driven, dedicated and passionate individuals. We work on the front line of medical science, changing lives, and bringing new medicines to those who need them.

Job Description

You will:

• Maintain, upgrade and improve company IT infrastructure systems and networks
• Design new computer systems and frameworks
• Manage the set-up and configuration of IT infrastructure systems including Microsoft Exchange/Teams and its integrations
• Develop and implement maintenance procedures, troubleshoot reported errors
• Optimize and maintain LAN and WAN
• Optimize and maintain backup and restore processes
• Install, configure and maintain server (HP/HPE) and network (Cisco) hardware
• Translate highly technical specifications into clear non-technical requirements
• Create IT guidelines and manuals
• Deliver trainings on IT infrastructure system processes

Qualifications

• University Degree in Computer Science or the like
• Full working proficiency in English and Italian
• Expert knowledge and experience with TCP/IP, DNS, DHCP, IP routing and switching on Cisco CCNA or greater level (certification is a plus)
• Expert knowledge of Microsoft Windows Server and Active Directory (including ADFS, PKI)
• Strong understanding and hands-on experience with SMTP, SPF, DKIM, DMARC, Microsoft Exchange in high-available and hybrid configurations
• Experience with SCCM and/or ServiceNow
• Basic administration of Linux servers
• Experience in setting up centralized monitoring and logging systems (Splunk, Zabbix, Nagios/Icinga etc.)
• Experience with Veeam Backup
• Experience in managing HP/HPE hardware and VMware vCenter servers
• Knowledge of virtualization concepts and practical hands-on experience on VMware Certified Professional level (certification is a plus)
• Experience in designing, implementing and managing complex IT infrastructure projects
• Ability to assess business needs and translate them into relevant solutions
• Ability to document and maintain detailed technical documentation and procedures
• Cloud solution experience is desirable

Additional Information

• PSI is a stable, privately-owned company, organically growing since 1995
• We have an excellent reputation in the industry, having won the CRO Leadership awards several years in a row
• Team collaboration is high on our agenda. Our aim is for employees to feel valued and heard in friendly and supportive teams
• We offer extensive training programs, profound therapeutic area trainings, interactive soft-skills trainings and more
• We have a large portfolio of projects, mostly phase II and III
• We have comfortable office facilities with easy commute, corporate benefits, refreshers and team building events

Please submit your CV in English