In Vivo Customer Service Engineer - Lombardia

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for the position of Customer Service Engineer for Lombardy area, and you will be responsible to install, configure and maintain Healthcare Diagnostic equipment with reference to Computer Tomography – Molecular Imaging (CT-MI) and Magnetic Resonance (MR) within the designated area.

Your role:

• You will have a customer’s face to face relationship.
• You will ensure complete execution of all preventive maintenance on the assigned assets.
• You will work with Project Managers and Application Specialists to successfully implement complex solutions.
• You will interact with the Customer Care Center and Regional Support Center to ensure proper resolution of the issues.
• You will report in a timely manner all potential issue to the dedicated Complaint Unit.

Your expertise:

• At least 3 years of experience in similar positions.
• Resident in Lombardy area.
• Degree in Electronic Engineering or high school diploma in electronics.
• Digital Healthcare general knowledge.
• Fluent in English (written and spoken).
• Windows, Excel, Word knowledge.
• Willingness to travel within the assigned area and across Italy as needed.
• Availability to travel mainly in North Italy, occasionally in other Regions and abroad.

To find out more about the specific business, have a look at https://www.siemens-healthineers.com/it.

Who we are:

We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

As an equal opportunity employer, we welcome applications from individuals with disabilities.