Human Resource Manager / Quality Manager (m/f/d)

In our resorts, guests experience an unforgettable time: right on their doorstep, active, emotional, with fun, excitement, style and a high feel-good factor.

Our employees should also feel comfortable. They are team builders, entrepreneurs - and above all, they are passionate hosts.

Our guests feel this in the positive charisma and personal commitment. This is how the unique A-ROSA holiday feeling is created!

The A-ROSA brand is innovative and always on the move with reliably high quality.

The A-ROSA philosophy also extends to Italy and for a new prestigious 5-star hotel, located on the western shore of Lake of Garda, we are looking for a Human Resource Manager / Quality Manager.

The HR Manager reports directly to the Hotel General Manager, has a dotted line with the HR Manager of the Corporate and is in charge of:

• Executing the Human Resources strategy of Hotel “AROSA Lago di Garda”,
• Monitoring and updating the HR Budget,
• Recruiting, Headhunting, Employer branding and Hiring motivated and skilled staff in compliance with Tourism Labour Law,
• Planning, monitoring and evaluating Onboarding and 360° Training (mandatory courses like HACCP and Health&Safety, foreign languages classes, customer centricity and managerial training courses…),
• Appraisals' management,
• Providing outstanding career paths and job experiences in compliance with Job regulations, Health & Safety procedures, Hirmer Hospitality values and the company standards of excellence,
• Managing the Payroll processes,
• Updating Human Resources accounting, SOPs, forms and procedures guaranteeing compliance with the labour legislation.

Duties and Responsibilities

• Redaction and updating of the Job Descriptions,
• Job posting and screening of the CVs,
• Interviewing in Italian, English and preferably also in German,
• LOIs and Job contracts' management,
• Support in Health & Safety processes,
• Quality inspections,
• Synergical collaboration with the Head of Departments, Finance and Marketing teams, the Payroll consultants, the Occupational Doctor and the Health&Safety consultants.

Benefits

We offer a full-time labour contract according to C.C.N.L. Turismo Confcommercio and the following benefits:

• High level learning activities,
• Family&Friends discounts in the Resort,
• Discounts in the other Travel Charme Hotels,
• Opportunities for career development in the growing Hospitality group,
• Training and coaching programs: we support you individually and specifically.

Minimum Requirements

• Master degree preferably in Law/Psychology/Business administration with high grade,
• Minimum 2 years work experience preferably at a high-level Hotel in the same role,
• Italian and English confidence are mandatory. A third language is preferable (especially German),
• Proactivity and passion for Talent Acquisition, Training, Careers Development, People Management, Health&Safety and Quality,
• Great attention to details, problem solving, punctuality, proactivity, flexibility and team working skills are a must,
• Legal right to work in Italy.

Apply attaching an updated CV with the level of the spoken languages, a photo and the authorization to use the personal data in compliance with GDPR 679/16.

Our Resort is proud to be an equal opportunity workplace in compliance with the laws 903/77 and 125/91. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.