Hostess/Waitress

The Hoxton, Rome is our 10th Hoxton and boasts 192 bedrooms to suit any kind of stay. Enjoy a fresh pastry at Cugino, our relaxed café where you can soak up those Italian rays. Or drop into Elio, a restaurant designed to express the flavours, ingredients, energy and joyous hospitality of long and boozy meals with friends on holiday. The Apartment or L’appartamento as we say locally, is our unique meetings & events space concept, consisting of 5 rooms connecting to our communal kitchen area.

What you'll do...

1. You're the first face our guests see, and you have your own way of treating them as individuals, making them feel welcome and their stay special - the Hox way.
2. Deal with the coming and going of guests, making sure all bills are correct and contain no surprises.
3. Work with all our teams to make sure we're always busy, and help our Restaurant team with any individual and group bookings.
4. Answer phones, sort out requests, give recommendations - you're the one-stop-shop for our guests to turn to.
5. Help the team on the floor to keep a perfect service on the floor.

What we're looking for...

1. Individuals. You’re looking for a place where you can be you; no clones in suits here.
2. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
3. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
4. You’re not precious. We leave our egos at the door and help get things done.
5. You’re up for doing things differently and trying (almost) everything once.
6. If we got stuck in a lift together, we’d have a good time and share a few laughs.
7. You want to be part of a team that works hard, supports each other and has fun along the way.

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.