Healthcare Project Team Leader

QuiCare is a company leader in the development and management of innovative projects, integrated solutions, and services to support chronic patients and their families.

QuiCare is partnered with the most important pharmaceutical companies developing Patient Support Programs to improve patient adherence to therapy.

We put our heart, soul, and skills into making a difference for people. Working together to push the boundaries, we blend the best of our talents to unlock innovation.

Will you join us in our pioneering adventure?

As a Healthcare Project Team Leader, you will contribute by:

• Developing and achieving internal KPIs; analyzing KPIs promptly, highlighting deviations and introducing corrective actions;
• Managing projects in their entirety: design and planning of activities, verification of progress, strict adherence to delivery deadlines;
• Providing patient-centered care and facilitating patient access to services in a pleasant, knowledgeable, efficient manner, communicating with a diverse population using well-developed interpersonal skills;
• Facilitating patient access to medication, monitoring their adherence to therapy, and providing them information about para-pharmaceutical products (by phone, chat);
• Implementing and delivering solutions to the relevant stakeholders (Patients, Pharmacies, Pharmaceutical companies, doctors);
• Managing the activity plan in own territory accounts with respect to the laws, ethics, and compliance governing pharma professionals;
• Communicating effectively with team members and patients in all aspects of service;
• Building, monitoring, and tracking implementation of KPIs. Measuring value and impact;
• Driving excellent usage of different channels through local omnichannel strategy, planning, and solution development;
• Collecting and sharing insights from the ecosystem, proposing proactively possible solutions to be implemented in the ecosystem;
• Being the contact person for ad hoc projects where required by company needs;
• Reporting and managing Individual Case Safety and Product Quality Complaints;
• Managing other team members and ensuring all employees under your management have the proper tools needed to perform and grow within their roles;
• Working with the rest of the management team to grow and improve short and long-term activities;
• Managing 3rd party contract resource arrangements;
• Interfacing directly with pharmaceutical companies;
• Developing medical information projects.

Minimum Requirements:

• Able to make presentations in PPT;
• Be confidential with project documentation (reports and presentations);
• High level with Excel;
• Bachelor's degree in pharmaceutical chemistry and technology, pharmacy, chemistry, industrial chemistry, biological sciences, medicine and surgery, or veterinary medicine;
• Licensed to practice and registered to practice;
• Experience in practical work concerning qualitative analysis of medicines, quantitative analysis of active substances, tests and verifications necessary to ensure the quality of medicines, for a period of at least two years in companies authorized to produce medicines;
• Experience in pharmacovigilance management is welcome;
• You are a dynamic person with strong value commitment and a strong team player with excellent communication, sales ability, and negotiating skills;
• Capacity to identify and analyze medical, scientific, and therapeutic area opportunities and problems, and make proposals for appropriate improvements;
• You are able to create awareness of patient journeys;
• You are able to understand the health ecosystem and how it changes over time, and use that to inform access strategy and planning;
• You are able to understand the implications of new issues and trends on the stakeholder’s business, leading to a deeper understanding of the stakeholder’s business and strategy;
• You are able to identify networking opportunities to enhance the value offering to patients and translating customer needs into effective and effortless solutions;
• You are a problem solver;
• You demonstrate the ability to perform at a high level even under strenuous circumstances;
• Interest in working in a fast-paced and rapidly-changing environment and be able to prioritize;
• Italian native level and English C1 level, reading, speaking, writing, and understanding. Any additional languages would be beneficial;
• You can manage and motivate a team in a fast-paced environment: you already have experience in leading and defining projects, collecting requirements, designing process solutions;
• Practical mindset: you’re able to find practical and simple solutions to complex problems, without sacrificing any quality or core functionality;
• You have excellent customer service and interpersonal skills;
• You’re an agile, forward-thinking innovator: you’re able to thrive with your team, even as you manage occasional ambiguity and/or conflicting priorities and demands;
• Flexibility: you commit the time required to get the job done properly, and you’re willing and able to carry out flexible schedules and shifts;
• You’re able to objectively step back from situations to look at the bigger picture while maintaining your meticulous attention to detail;
• You’re able to work with data, motivate employees to achieve the best, but most importantly have the ability to keep the customer at the heart of every decision you make;
• You are able to interpret and translate customer needs into effective and effortless solutions;
• You are motivated to work in a fast-paced and rapidly-changing environment;

What We Offer:

• Young, dynamic, international, and fast-growing consulting company;
• Career development opportunity;
• Talented and collaborative team;
• Modern office in Rome close to the underground of Ottaviano (A line);
• Unlimited coffee!

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Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91 e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03