Guest Payment Operator - German speaking

Dual.Concept S.r.l., a training and employment company of AHK Italien (accredited by M.L.P.S. - ANPAL N. 145/2022), on behalf of a client company, is looking for a Cashier Operator - German speaking.

Since 1948, Costa Cruises represents hospitality and Italian style. From the beginning, they operate with passion to make Guests find the most wonderful places all over the world, offering them the opportunity to explore new countries and to meet different cultures, with respect for their identities. As the only Cruise Company sailing the Italian flag, they are proud of being ambassador of Italian values in the world and of representing Italy along the destinations during all itineraries.

What to expect:

As a Cashier Operator, you will manage all operations related to onboard cash payments by Guests in accordance with Company procedures.

Main Responsibilities:

• Responsible for collecting cash deposits and payments for shipboard accounts settled in cash and deliver it to the Administrative Department to activate Guests accounts.
• Prints Costa Cards and related materials and organizes them to make sure that all the material is ready to be delivered by the assigned department.
• Collects and sorts purchase Guest checks to assure that these are ready to be verified.
• Collects and verifies all payments to assure that no Guest leaves without paying on disembarkation day.
• Manages and addresses all problems related to payments and cash collection and, when needed, is in charge of operations regarding closure of Guest account/main courante/printing of bills to give the appropriate assistance to Guests.
• Takes an active part in a work environment that supports a successful safety culture and is a dynamic contributor in following safety policy and procedures.

Requirements

The Onboard Information department is looking for a passionate and dedicated individual to join their team! The requirements for this job are:

• Secondary school diploma.
• Previous experience in a similar position is a plus.
• Knowledge of accounting.
• Computer literate.
• English knowledge B2.
• German knowledge B1.

Why Costa:

Wherever you are from, you are about to find a multicultural team of over +17000 passionate and collaborative people, from over 70 countries, all ready to cooperate with you. We see your career as an exploration of your potential. Embark on your career journey where you explore your talents and skills and see each accomplishment as a beginning for your next experience. As a member of the Costa Crociere Community, you will be empowered with specific training and developmental support to fuel your growth both personally and professionally. We will provide you the necessary arrangements and pay for your travel to and from the port. Meals and accommodation are included onboard, as are the many facilities to enjoy your free time: Gym, Beach, Bar, Internet Point, in addition to perks such as onboard discounts.

Diversity, equity, and inclusion:

Costa is like a world within a world. Shipboard and shoreside, each of us brings unique insights and perspectives. All of us are valued and respected for who we are. Costa is a global community where everyone belongs.

Join Costa’s Information team for a rewarding cruise industry career.

Other Information

Please complete your application by uploading your CV in German or English.