Global Aftermarket Operations Director

Are you interested in working in our Energy Transition Space?

Do you enjoy being actively involved in growing the business?

Join our Valves Team!

Our valves division, a Baker Hughes business, has been supporting many great industries for over 140 years, celebrating many successes and first to market innovations along the way. We believe you must know energy to change energy, meeting the world’s growing demand for energy, and the world’s demands from energy – to be cleaner, safer, more efficient. We believe the answer lies in technology. As an energy technology company, this is the core of our mission – to deliver the highest technical and efficient solutions to advance the path to energy decarbonization. Our valve technology helps industry advance on the path to net-zero and a sustainable energy future.

Partner with the best

You will perform the daily operations of plants to ensure reliability and consistency on the production line, including Service Shops. You will contribute to the development of a business plan for the business unit as a whole. You will be involved in discussions with other disciplines about future developments and consequences for the business unit. You will develop a strategic midterm plan for the manufacturing unit based on the agreed strategic plan for the whole unit.

As a Global Aftermarket Operations Director, you will be responsible for:

• Advancing Lean deployment and continuous improvement across the Valves AMC business.
• Driving simplification and ensuring the strategic goal deployment and Xmatrix is implemented.
• Owning and driving daily operational rigor and rhythm across all supporting functions (Engineering, Planning, Sourcing, Manufacturing, and Quality).
• Identifying and mitigating risks across fulfillment to deliver on customer commitments.
• Working closely with Quality and Lean Leadership to track and trend KPIs, risk, and quality metrics, and develop and implement CAPA.
• Driving improvement through identification and implementation of CAPA. Identifying areas that need improvement in terms of efficiency and/or cost.
• Reviewing performance reports, aggregating information, and developing and distributing Portfolio KPI reports and other data to functions to drive needed change/improvements.
• Working closely with People Leaders and the organization’s directors to plan effective strategies for the financial results of the portfolio.
• Working closely with the HQ team to develop, implement, and provide feedback on policies, processes, and procedures.
• Supporting Monthly Operation Reviews with Operations / Business / Quality / Lean / Engineering.
• Supporting business rhythm; Long range plan, Operating Plan. Providing input on factory dynamics.
• Reviewing financial statements and data. Utilizing financial data to improve profitability. Contributing to the preparation of operational budgets.
• Working closely with the Training Manager to drive Order Entry and Project Controller development.
• Supporting team members on their job responsibilities and coaching to improve performance.
• Developing capability growth strategy for direct reports, including schedule management, contract management, and project monitoring to ensure PM/OM team is enabled to deliver on customer commitments.

Fuel your passion

To be successful in this role you will:

• Have a bachelor's Degree from an accredited College or University, preferably technical or business qualification.
• Have good experience in a flow manufacturing environment.
• Have good experience as a Plant Manager.
• Have a very good understanding and application of business policies and processes.
• Have demonstrated exceptional personnel management experience and leadership capabilities in a highly matrixed environment.
• Be skilled at leading in a matrix organization; capable of influencing across the business.
• Be willing to travel 10% -25% of the time both domestic and international travel.
• Have exceptional analytical skills - financial, qualitative, quantitative, statistics, SAP or similar ERP software.
• Have direct customer-facing experience.
• Be an exceptionally skilled communicator; professional and tactful in oral and written communications with multiple functions/levels.
• Be Lean certified or Six Sigma Blackbelt is preferred.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities.
• Comprehensive private medical care options.
• Safety net of life insurance and disability programs.
• Tailored financial programs.
• Additional elected or voluntary benefits.

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner, and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.