Future Cruise Consultant

YOUR LIFE ONBOARD:

As a Future Cruise Consultant, you will be responsible for promoting and selling future cruises on board to ensure set target achievement in terms of total pax and net revenues fixed month by month. The purpose of the role is to grant the best and highest conversion rate between guests who book on board their future cruises and guests travelling on board.

With a strong focus on business, the Future Cruise Consultant catches all the opportunities to familiarize with guests.

DEMONSTRATE YOUR PASSION:

We welcome everyone in a space where you can reach your full potential.

1. You promote activities and special offers to the Guests.
2. You participate in on-board events, excursions, gala events in order to make contact with Guests.
3. You lead presentations about cruise products and itineraries.
4. You support ship visits organized by Travel Agents, when requested.
5. You complete back-office activities, such as booking management.

GET THINGS RIGHT:

Costa values teamwork and collaboration to provide memorable guest experiences. Here’s how you can get things right and safe:

1. You respect and apply correctly the sales channel rules.
2. You regularly report to Senior FCC, Tour Manager, Hotel Director, and Corporate ashore in order to assure that all activities are covered.
3. You prepare and deliver communications (welcome letters, invitations to events, virtual messages) to guests to promote sales and special offers.

WHAT MAKES YOU UNIQUE:

The Onboard Future Cruise Sales Department is looking for a passionate and dedicated individual to join their team! The requirements for this job are:

1. You possess a Secondary School Diploma.
2. You have previous experience in Sales and/or Customer care. Experience in tourism is a plus.
3. As a citizen of the world, you are comfortable in communicating in English (at least B2 level) and familiar with two other European Languages (Italian, French, German) at B1/B2 level.
4. You are available to live travelling aboard a cruise ship for the contract period of 5 months, working 7 days a week.

Why Costa:

Welcome to a world of extraordinary adventures as a Costa crew member! We're thrilled to have you on board and are dedicated to your personal and professional growth. We've got you covered with travel arrangements, onboard meals, and accommodation. During your free time, dive into our fantastic crew facilities, like the gym, crew beach, and crew bar.

Enjoy exclusive discounts and perks when on board and let your family and friends visit you.

Diversity and Inclusion:

Costa is like a world within a world. This is a place where you will always be supported, respected, and valued. We are an extraordinary melting pot of different backgrounds, experiences, ages, and cultures. Each of us brings unique insights and perspectives.

Costa is a global community where everyone belongs. Take your career to the next level. Bring your ambitions to life.