Front Office Agent (m/f/d)

What we do and are proud of

With our shared passion for hospitality, our team creates one-of-a-kind hotels, restaurants, stores and spas in Europe's most inspiring neighborhoods. It’s in our DNA to be creative, ambitious, surprising and to provide heartfelt service.

About Sircle Collection

Sircle Collection is an independent group of creative hospitality brands founded in 2011 by award-winning industry expert Liran Wizman. Over the past 12 years, our Amsterdam-based company has grown to include three hotel brands in 13 locations, three restaurants, a design concept store and three landmarks–all located in some of Europe's most inspiring neighborhoods. Our brands include Sir Hotels, Max Brown Hotels, Park Centraal Hotels, X BANK, Seven North, The Rooftop at Sir Victor, Bar Claes, Miznon, as well as the properties of the W Amsterdam, the Edition Milan and many more. In everything we do, we are focused on creating special and surprising experiences for our guests.

About Max Brown Missori - Milan

We are Max Brown – an inclusive, down to earth and charming hotel brand that treats guests as locals and locals as guests. We don’t try to be cool, and we don’t chase the latest trends. Instead, we focus on offering our guests a comfortable and tasteful but never over complicated stay.

Why this vacancy is available

At Max Brown we aim to deliver the best hospitality experience that goes above and beyond. Our philosophy it’s simplicity to its best. To make this happen, we are looking for you! As our Front Office Agent, you will provide the most heartfelt service to our guests and make sure they are having the best time with us. You are a real team player and can inspire your team members with your sparkling personality, and you find it important to create a positive and ambitious work environment where fun comes first.

Are you getting excited? Read on because…

This is what you're going to do

• Together with your team, you will ensure our guests will have the most heartfelt service in all areas including F&B.
• You will share all the ins and outs the city has to offer.
• You will take care of the check-ins and outs, guest requests and reservations.
• You can inspire the team with your creativity and new ideas to further improve our Guest Experience.

This is why your new job is challenging

You work in a dynamic and rapidly changing environment with people from different cultures and backgrounds. As a result, you always keep an overview, are able to set priorities and switch quickly working closely with Housekeeping team and Maintenance team, providing also an outstanding F&B service. You know how to make connections and you take the initiative when decisions have to be made.

This is why you are the best candidate

To succeed in this role, we believe you should have a minimum of 1-2 years of work experience in a similar role. You speak and write fluently in both Italian and English. It goes without saying that you have an affinity with hospitality, you are a natural and creative professional with good communication skills and know how to connect with different people and cultures. You are not afraid to make mistakes and would like to work in a young, ambitious and dynamic team.

Our benefits and fun

• Hotel benefits (The Netherlands, Spain, Germany and Austria)
• In-house Experience
• Discount: Employee rate and Family & Friends rate

Our application procedure

Interested in this vacancy? Press the application button and send us your CV and motivation letter immediately!