Front Office Agent

About us:

NYX Hotels are lifestyle hubs, vibrant, open and inspiring. Each hotel breathes the individual spirit of its city. The brand is named after NYX, the Greek goddess of the night.

She is the hostess for all travellers who value a special lifestyle and the freedom to do what they want at any time. NYX hotels are places to see and be seen, total works of art with a unique mix of creativity, art and design.

Every guest is welcomed by the hotels' "City Lovers" - locals who experience their city with passion and love and pass this enthusiasm on to their guests.

What we offer:

• Temporary contract
• Discounts on accommodation and in Fattal Hotel Group restaurants
• Europe-wide networking via the internal employee app "LEAPP"
• Support in balancing work and family life
• Training and development programmes in our Leonardo Academy
• Team events

Your Main Duties:

• You make sure the guests feel at home, by providing the best personal service
• Handling the check-in and check-out operations
• Handling administrative tasks
• Providing guests with information they may need about the hotel and town of Milano
• Answering phone calls

Your Profile:

• BE YOURSELF - Be authentic and yourself
• Tourism studies or Bachelor’s Degree in Hotel Management
• Hospitality is in your veins
• At least 1-year experience as Front Office Agent or Receptionist
• Sense of responsibility, ability to work in team, resistant to stress
• Flexibility in working early, late and night shifts
• Very good speaking and writing skills in English and Italian, other languages are a plus

We look forward to receiving your application as Front Office Agent (d/f/m).

Contratto di lavoro: Tempo pieno

Benefit:

• Convenzioni aziendali
• Corsi di lingua offerti
• Mensa aziendale
• Sconti sui prodotti o servizi dell'azienda
• Supporto allo sviluppo professionale

Disponibilità:

• Turni

Retribuzione supplementare:

• Maggiorazione lavoro festivo
• Maggiorazione lavoro notturno
• Quattordicesima
• Tredicesima

Esperienza:

• Front Office Agent: 1 anno (Preferenziale)

Lingua:

• Inglese (Obbligatorio)
• Italiano (Obbligatorio)