Food Services Supervisor /Maître

Azienda: The Gritti Palace a Luxury Collection Hotel Venice

The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Food Service Supervisor – Restaurant Maître.

It is a full-time role (40-hour working week).

Reporting to the Restaurant Manager, the Maître will be part of a team of high-level professionals with a strong passion for F&B.

The ideal candidate is a strong connoisseur of luxury F&B and she/he is able to provide outstanding customer service to our very demanding guests while coordinating a team of Chef de Rang, Demi-Chef, and Commis.

This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience, and an intimate wellness haven.

What we offer

• Professional career progression at international level in 9000 Marriott hotels
• Learning and development opportunities online, on the job, and in class
• Discounts on hotel rooms, gift shop items, food, and beverage
• Experienced management & motivated and engaging colleagues
• Charity events, Wellbeing activities, and voluntary work in the community of Venice through the TakeCare program
• Canteen service and uniform

The impact you’ll make

The Second Maître knows the finest details of our menu and can’t wait to share her/his expertise with our guests. When they dine with us, her/his warm greeting, flawless table settings, and her/his friendly demeanor do not go unnoticed. No matter the day, the Second Maître sets out to provide each guest with a dining experience that will be remembered long after his or her stay.

• Welcome guests and promptly attend to tables
• Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
• Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Monitor dining rooms for seating availability, service, safety, and well-being of guests.
• Assist management in training, scheduling, and motivating team to reach common goals.
• Follow all company and safety and security policies and procedures.
• Maintain confidentiality of proprietary information; protect company assets.
• Support all co-workers and treat them with dignity and respect.
• Comply with quality assurance expectations and standards.
• Perform other reasonable job duties as requested by Supervisors.

What we’re looking for

• Great storytelling skills in English and at least intermediate Italian (both writing and speaking)
• Previous serving experience is a big plus
• Understanding of F&B operations and luxury hospitality
• Ideally, technical knowledge of Micros
• Reliability, Motivation, flexibility
• Positive outlook and outgoing personality
• Regular permit to work in Italy

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you’ll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options.

Explore our very big world

As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do.