Fleet HR & Hotel - Preboarding Training Manager

Job Description

As per our habit, we are ready to embark on a new adventure to explore the new horizons of training and development. Are you curious to navigate skills, abilities and support our colleagues towards the goal?

Within our HR Department, you’ll manage the definition and implementation of the training agenda for our crew members. This unit is crucial for us to contribute to the development of our people and the success of our company. Join us to live your ambitions and drive success!

Who we are:

Welcome to our global community! We take pride in our diverse community of over 20,000 professionals from 70 different countries and cultures. At Costa, we believe in open communication, positivity, and support. We foster an environment built on trust and transparency, where everyone's voice is heard.

How you’ll live your ambition:

From our offices in Genoa, as a Preboarding Training Manager for onboard colleagues, you will be responsible for the implementation, development, and monitoring of pre-boarding training programs for EU and non-EU personnel, ensuring that newly hired staff acquire the technical and attitudinal skills necessary to fill the main on-board roles.

Demonstrate your passion:

1. Chart the course of our training strategy, conducting training needs assessments to identify skill gaps and areas for improvement coordinating with Talent Acquisition and HR Fleet Hotel Operations Partner teams.
2. You will design and implement comprehensive training programs that align with the company's goals and objectives both for EU FSE and NON EU Preparatory Schools training models.
3. In accordance with onboard operational models, you’ll develop training materials coordinating with Head of departments corporates to ensure training programs meet the specific needs of each department.
4. You’ll coordinate training logistic activities organizing travels & accommodation of all trainer and partners involved.

Get things right:

1. As a trusted advisor, you will monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.
2. You’ll oversee the training budget and ensure cost-effective use of resources.
3. You’ll work closely with department heads to ensure training programs are always aligned with operational development of each department.
4. Keep abreast of the latest trends and best practices in employee training and development.

What Makes You Unique:

1. Extensive experience in HR roles, preferably with a focus on the training field.
2. Academic background in HR, Economics, Psychology, Business, International Studies, Languages.
3. Your experience and knack for building strong alliances with diverse stakeholders and cross-functional teams will be instrumental in driving strategic initiatives and achieving exceptional business results.
4. You are talented in organizing, time-management, prioritizing and administration.
5. Drive excellence through a data-driven approach and analytical mindset. Possess advanced skills in MS Excel and are proficient in using PowerPoint.
6. Embrace diversity and communicate fluently in English. Proficiency in other languages will be considered an asset, in addition to Italian (mother tongue).
7. Teamwork comes naturally, inspiring others to give their best.
8. Willingness to travel.

Why Costa:

1. Your role is going to shape our Fleet learning and development path. Explore your potential in the cruise industry, working with high-quality standards and international stakeholders.
2. Be a vital part of our Genoa office, where our strategies come to life and our ships set sail. You'll have the flexibility to work part of the time remotely.

Diversity Equity & Inclusion:

Costa is like a world within a world. Shipboard and shoreside, we are an extraordinary melting pot of different backgrounds, experiences, ages and cultures. Each of us brings unique insights and perspectives. All of us are valued and respected for who we are. Costa is a global community where everyone belongs.

Join us, let's set sail on an unforgettable journey together. Apply today to drive success and live your ambition!