Field Technician

Job Description

At Roland Machinery, we believe there is always a spot for an outstanding, experienced heavy equipment/diesel technician to join our amazing team!

Are you looking for a rewarding career with a GREAT company in the heavy equipment industry supporting America’s growth? Do you have a passion for helping customers with a can-do attitude exceeding their expectations? Are you a team player? If so, Roland Machinery is looking for technicians who want to be at the top level of this profession for years to come! Our Service Technicians play a major role in our customer relations and service representation. As a company, Roland Machinery promotes a family-like atmosphere with positive workplace morale!

Roland Machinery Company is a family-owned company, established in 1958, and is one of the Mid-West’s leading heavy equipment dealers representing more than twenty-five outstanding manufacturers of construction, municipal, industrial, and forestry equipment: expanding across 5 states with 17 locations.

Responsibilities & Duties:

• Maintains relationships with clients by providing service, support, information, and guidance; researching and recommending solutions.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competition.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending factory training.
• Contributes to team effort by accomplishing related results as needed.
• Responsible for troubleshooting, repairs, and reconditioning of construction, municipal, and highway-related heavy equipment and related components.
• Always present a favorable company image in appearance, uniform, personal conduct, and while operating a company vehicle.
• Large diesel engine repair and servicing.
• Construction equipment hydraulic systems repair and servicing.
• Construction equipment electrical systems repair and servicing.

Qualifications & Skills:

• High School Diploma/GED is required. Trade school degree or direct industry experience highly desired.
• Minimum of two (2) years full-time heavy equipment experience required. Please note this is not a maintenance position.
• Must possess a clean driving record.
• CDL not required.
• Possess a respectable set of hand tools to perform the hands-on responsibilities of the position.

Benefits:

Great benefit packages available – Ask HR for details per location.

Roland is an Equal Opportunity Employer (EOE) in accordance with Title 44, IL Administrative Code, Subpart C, Section 750.150.