IT Monitoring Solution Engineer (Technical Consultant)

IT Monitoring Solution Engineer (Technical Consultant)

Category: Consulting

Location: Italy

IT Monitoring Solution Engineer (Technical Consultant)

NetEye, Würth Phoenix’s flagship product, is a unified monitoring system (Monitoring, ITOA, APM, SIEM & LOG Management, Service Management) supporting the company’s business that provides a complete supervision of the health status of the IT infrastructure and active services, to achieve a secure and reliable IT environment. Our innovative and growing company is looking for experienced candidates for the position of IT Monitoring Solution Engineer to expand the team of Technical Consultants.

Responsibilities:

• Installation and configuration of NetEye according to specific customer requirements;
• Design of the main network equipment (Switch, WiFi, Firewall, Router);
• Training of key users at the customer companies;
• Constant cooperation with the Development team and the Support team in order to share the results achieved.

Required skills:

• Knowledge of network and system monitoring software;
• Good troubleshooting/incident management skills;
• Knowledge of Bash and PowerShell;
• Strong communication and interpersonal skills;
• Good command of the Italian and English language;
• The knowledge of the Elastic stack, Python, Ansible, and Kubernetes will be a plus.

We offer:

• Collaboration with a highly qualified and motivated team;
• Opportunities to work on international projects within and outside the Würth Group;
• Partnerships with Elastic, RedHat, Icinga, Influx;
• Flexible working hours and the possibility of working in full remote mode to ensure an adequate work-life balance;
• Competitive remuneration package, including a company MBO incentive system;
• Company production bonus convertible into a wide range of welfare goods and services;
• Continuous company training and the possibility of obtaining company-funded certifications;
• Accident insurance and supplementary health insurance;
• A young and dynamic working environment that constantly promotes events dedicated to all employees, such as sports activities, informal dinners, cultural visits, etc.