HR Generalist

Viale Ortles, 46 - Milano

ICS Milan is looking for an HR Generalist who will join our People and Culture Department and will be responsible for the day-to-day management of human resources at our school. Reporting directly to the Executive Principal of the school and the HR Manager Italy, this role will involve day-to-day relations with all staff, payroll administration, contracts, training programs, policies, welfare, and administrative activities of the department.

The HR Specialist at ICS Milan acts as a trusted point of reference for all staff, addressing concerns with empathy and discretion.

The ideal candidate will have strong interpersonal communication skills and will build trust across teams. English language proficiency and exceptional use of Excel and ad hoc software are required. Prior experience in an international and multicultural context will be considered a plus. Immediate start, full-time position.

Main Responsibilities:

• Support new staff during relocation and onboarding processes;
• Manage the immigration procedures of new staff coming from abroad;
• Compile key operational payroll metrics & dashboards and follow the payroll process for timely and reliable processing;
• Utilize Zucchetti Infinity Suite to manage staff presence and absences;
• Manage GDPR documentation and ensure policy compliance;
• Manage compulsory health and safety activities and training for all staff;
• Provide support and guidance on employee relations matters, maintaining positive workplace morale and managing conflict resolution when necessary;
• Coordinate employee satisfaction surveys and provide actionable insights to improve employee experience;
• Prepare periodic reports;
• Liaise with internal stakeholders (e.g., School Managers, School Principals) for specific needs;
• Collaborate with the People & Culture Talent Business Partner Italy to finalize the contractualization of new employees and support the onboarding process;
• Liaise with the P&C Policy Officer Italy regarding policy, training, and provision of courses to the staff;
• Assist the HR manager and Executive Principal in day-to-day activities.

Requirements:

• Proven past experience as an HR Specialist or in a similar role, preferably in an international and multicultural environment;
• Strong analytical skills and advanced knowledge of Excel;
• Knowledge of Zucchetti Infinity;
• Fluency in Italian and English is mandatory;
• Proactive attitude and strong work ethics;
• Strong organizational and problem-solving skills;
• High confidentiality;
• Strong understanding of payroll processes;
• Bachelor’s or Master’s degree in a related field preferred.

Safeguarding Statement: ICS Milan is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from underrepresented groups including ethnicity, gender, transgender, age, disability, sexual orientation, or religion.

Contract Type: Full-time

Benefits:

• Canteen

Availability:

• Monday to Friday
• Day shift

Additional Compensation:

• Thirteenth salary

Pre-selection Questions:

• Do you feel comfortable in a role where English is primarily used?

Language:

• English (Mandatory)