Housekeeper Supervisor Season 2025 - Splendido, a Belmond Hotel

Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino’s allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future.

We are looking for a Housekeeping Supervisor for the next season (spring/summer 2025) to join our housekeeping team.

The ideal candidate is passionate about hospitality and comfortable with challenges. He/She is willing to provide authentic and luxury experiences, demonstrating care, confidence, curiosity, and community.

He/She will report to the Assistant Executive Housekeeper.

Main duties & responsibilities:

• Coordinate cleaning activities, planning and distributing room tidying interventions.
• Inspect rooms and public areas after cleaning to ensure the highest standards are met.
• Assist the Assistant Executive Housekeeper in monitoring housekeeping procedures.
• Interaction with all departments for daily activities.

Requirements:

• Effective communication, emotional intelligence, adaptability.
• Collaboration: be able and willing to work as a team player.
• Drive results: provide genuine and consistent high levels of service by anticipating and exceeding expectations of guests and colleagues.
• Global perspective: treat each other with respect and inclusiveness regardless of position, level or background.
• At least 1 year of experience in a similar role.
• Previous experience in the luxury hospitality industry.
• Italian speaker and good knowledge of English.
• Detail-oriented.
• Knowledge of LQA standards.

Benefits:

• We offer a seasonal labour contract according to C.C.N.L. Settore Turismo - Level 3, Housekeeping Supervisor.
• Start date: April 2025 to End date: November 2025, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path.
• Monthly gross salary around € 2.050, separate payslip for 13°, 14° and TFR.
• Monthly welfare incentive based on quality goals + welcome bonus.
• Accommodation in our staff house including breakfast.
• Bus ticket as a benefit for the contract period; staff canteen.
• Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages.

About Belmond:

• Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with 46 remarkable properties. The essence of the Belmond brand is built upon its heritage, craftsmanship, and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.
• Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton.
• Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.

Location: Italy, Portofino

Department: Housekeeping

Experience: Associate