IT-Operations Expert

IT-Operations Expert

Location: Italy

Company: Apple Retail

Do you love how it feels to make someone’s day? As an Operations Expert, you know better than anyone else the satisfaction of getting the latest Apple product into your hands. It’s up to you to make sure customers are just as satisfied. By guiding and mentoring your team, you help keep pace with changing demands and ensure every product and demo machine is where it should be. Your organizational skills and dedication are at the heart of what the Apple Store does — connecting people to the products they love. You work with others to foster a culture where everyone belongs and is inspired to do their best work.

As an Operations Expert, you and your team have the incredible responsibility of ensuring products take the final step in the supply chain: getting into customers' hands. You're in charge of the store's entire inventory - products, parts, tools, supplies, and everything else. You make sure your team has the support, knowledge, and resources required to maintain product availability, complete inventory tasks, and keep the stockroom organized as new products arrive. You're in constant contact with the management and leadership teams, sharing data about the status of products and parts. When exciting new products arrive, you're the first to open them up and present them to the entire store team. Apple makes the products, but you make it happen by being ready to place our products in customers' hands.

Minimum Qualifications

• Ability to think quickly and perform problem-solving tasks, even within changing conditions.
• Leadership skills, whether guiding by example or coaching a group.
• Strong organizational skills, quickly evaluating every situation.
• Contribute to an inclusive environment through respecting each others’ differences and having the curiosity to learn.
• Demonstrate Apple’s values of inclusion and diversity in daily activities.
• Manage and meet multiple inventory deadlines each week.
• Willingness to observe guidelines to allow secure access to products and movement through the stockroom.
• Flexibility with your schedule based on business needs.