Enterprise Account Manager, milano

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Enterprise Account Manager – MilanLocation: Milan, ItalyExperience: 3-6 yearsIndustry: E-commerce, Retail, PaymentsAbout the RoleOur client, a leading player in the payments and e-commerce industry, is looking for an Enterprise Account Manager to join their growing team in Milan. This role is focused on managing and expanding relationships with a portfolio of existing enterprise accounts.As an Enterprise Account Manager, you will be responsible for driving growth and maximizing performance for in-store and e-commerce merchants. You’ll act as a strategic partner to key clients, ensuring they fully leverage the company’s solutions to enhance their sales, customer experience, and revenue.Key ResponsibilitiesAccount Management: Own and develop relationships with a portfolio of enterprise accounts, ensuring long-term success and growth.Strategic Growth: Identify opportunities to upsell and cross-sell the company's solutions, driving incremental revenue for both the client and the business.Performance Optimization: Analyze account performance, provide data-driven insights, and recommend strategies to improve sales and conversion rates.Stakeholder Engagement: Act as the primary point of contact for key stakeholders, including senior decision-makers at major retail and e-commerce brands.Collaboration: Work closely with internal teams (sales, marketing, product, and customer support) to enhance the client experience and address business needs.Market Insights: Stay ahead of industry trends, competitors, and emerging technologies to provide valuable recommendations to merchants.What We're Looking For3-6 years of experience in account management, partnerships, or sales within the e-commerce, payments, or retail industry.Proven track record of managing in-store accounts and working with brands selling through e-commerce platforms.Strong commercial acumen with experience driving revenue growth through strategic account management.Excellent communication and relationship-building skills, with the ability to engage C-level executives and key stakeholders.Data-driven mindset – comfortable analyzing performance metrics and presenting insights.Fluent in Italian and English (both written and spoken).Why Join?Be part of a high-growth, fast-paced industry leader.Work with top retail and e-commerce brands in a dynamic and innovative environment.Opportunity to take ownership of enterprise accounts and make a direct impact on business success.Competitive salary and benefits, with strong career progression opportunities.If you’re passionate about e-commerce, account management, and driving business growth, we’d love to hear from you! Apply now and take the next step in your career.