HR service specialist

HR Service Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

HR Operations Team Lead

Your role and responsibilities

In this role, you will be a member of the HR Business Services Team, responsible for delivering HR service assistance to the HR community, business managers, and employees. You will assist internal customers with accurate and timely processing of information for all stakeholders. The work model for the role is: #LI-Hybrid. This role contributes to the HR Operational Services in Dalmine. You will be mainly accountable for:

1. Processing HR requests related to multiple service lines for an assigned group of employees.
2. Identifying improvement opportunities and taking charge of process improvement projects.
3. Communicating information about policies and standards to internal customers clearly and concisely to ensure adoption.
4. Preparing reports and documents for authorities and checking the quality of output from other HR Services Specialists.
5. Ensuring that systems and databases have up-to-date employee and organizational information with high data quality and accuracy, and providing reports where required.

Qualifications for the role

• Bachelor’s Degree.
• Interest in different aspects of Human Resources as a function.
• Proficiency in Microsoft Office, SAP, and Excel.
• Ability to manage multiple demands on your time and to work in cross-functional teams.
• Collaborative, solution-focused approach with strong written and spoken communication skills.
• Fluency in Italian and English, both written and spoken.
• Proactive way of working to serve customers with a “can-do” attitude.

More about us

In ABB HR, our mission is to help ABB stand out when it comes to our people - from leadership, performance, and talent management to rewards and career growth. Our goal is to be an employer of choice and deliver excellent experiences throughout the employee lifecycle. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory For further info: Talent Partner