ServiceNow - Senior Solution Architect

Nestle ServiceNow - Senior Solution Architect in Assago, Italy

Position Snapshot

• IS/IT – Workforce 360 Collaboration, reporting to the Senior Platform Manager-Service Now
• Full-time work on location with optional remote working
• Nestlé welcomes people with disabilities
• STEM Bachelor's degree (Engineering is a plus)
• +5 years of hands-on experience in a similar role

Position Summary

We are seeking a highly skilled and experienced Senior Architect to join our team. As a Senior Architect, you will be responsible for designing effective technical business solutions using ServiceNow. You will work closely with the internal product architects, product owners/managers, and external stakeholders to advise and provide fit for purpose proposals on the requests to digitalise workflows using ServiceNow.

Working under the ServiceNow Architecture Pillar, you will need to leverage the current ServiceNow implementation and guidelines to drive new and exciting products into the platform. Demand comes from all modules: ITSM, SPN, App Engine, Customer Workflows, HR, etc.

A Day in the Life of a ServiceNow Senior Technical Architect

• Define guidelines and solution patterns to ensure product-based decisions align with the Enterprise Architecture vision.
• Supervise and lead the design and execution of integration, ensuring each product or solution within the Product Group has a properly defined architecture specification (design, governance, and compliance).
• Facilitate the evaluation and selection of new products and services in collaboration with the business and IT.
• Identify the financial and organizational impact of the solution architecture.
• Accountable for ISMS and Cloud governance controls for the Products.
• Partner with other architects to provide scalable and adaptable architectural solutions.

What else will make you successful?

• Strong knowledge and experience in Solution Architecture, AppEngine, GENAI, Automation Hub, HR lifecycle, and other ServiceNow Products.
• ServiceNow SPN module knowledge and experience is a bonus.
• Proficiency in defining and refining the Architectural strategy.
• Ability to design and direct Architectural governance activities.
• Familiarity with industry trends on architecture and the ServiceNow product roadmap.
• Large Enterprise experience and ability to collaborate in hybrid teams.
• Certifications desired – ServiceNow Implementation Specialist or other ServiceNow certifications.

Only CVs submitted in English will be considered.