Director of Sales & Marketing - Aman Venice

Director of Sales & Marketing - Aman Venice

Aman Venice is seeking a Director of Sales & Marketing to join our team. Set in Palazzo Papadopoli, one of the city’s eight monumental palazzos on the Grand Canal, Aman Venice embodies all that is sumptuous and sensuous about La Serenissima.

THE POSITION

The Director of Sales & Marketing oversees all sales and marketing activities with the support of the team and ensures that all activities and bookings are focused to yield maximum revenue per room occupied. Reporting to the General Manager, the DoSM will be a key member of the executive team of the property.

MAIN DUTIES AND RESPONSIBILITIES:

1. Develop and implement sales and marketing action plan in co-operation with internal and head office team.
2. Determine revenue and expenditure budgets in co-operation with internal and head office team.
3. Determine appropriate sales strategies in all market segments towards maximizing hotel revenues.
4. Control expenses and execute the sales action plan.
5. Analyze actions and acquire new local/national/international accounts (prospect and solicit new accounts via telemarketing and cold calling).
6. Continually fill in the database with clients and potential clients.
7. Account management of existing clients with the aim to extend business.
8. Monitor performances to ensure that productivity meets hotel targets.
9. Identify and solicit new sales & marketing channels and opportunities.
10. Stay up to date with relevant market developments and advise management of developments and opportunities within the marketplace.
11. Execute competition analysis and understand leisure and corporate contracting process.
12. Prepare and action contracts, report activities & results monthly.
13. Develop and execute sales activities such as sales missions, client events, trade fairs.
14. Maintain constant contact with the company’s PR agencies worldwide to meet budget expectations from direct bookings.
15. Guard the correct use of house style (collaterals, etc.).
16. Develop profitable promotions and conduct creative and meaningful property tours with potential clients.
17. Evaluate and confirm business to meet revenue targets.
18. Carry out Duty Manager functions when required.
19. Prepare sales proposals to clients incorporating clearly defined terms and conditions.
20. Perform any other tasks according to needs and as assigned by the hotel management/Corporate Office.

QUALIFICATIONS

1. Previous experience in a similar role in the luxury hospitality industry.
2. Excellent Italian and English; any other language is highly appreciated.
3. Good communicator on different levels both in Italian and English; well-developed negotiating skills.
4. Advanced computer skills in Word, Excel, Power Point, and Internet. Knowledge of Opera PMS is a plus.