Design Transfer Lead Engineer – Manufacturing and Service

In this role, you will take a leading role in the design transfer of product design to manufacturing, depot repair, and service centers, including architecting manufacturing processes and implementing strategies for the delivery of product service and repair to our customers, from early design of new devices to establishing global manufacturing and repair centers. You will act as a key interface between product development, manufacturing engineers, technical service, repair centers, and sales to deliver product to our customers.

Key Responsibilities

1. Join NPI and Sustaining program teams as the lead for design transfer to manufacturing and service:
   • In collaboration with design team, develop the strategy to manufacture Natus medical devices spanning from electronic assemblies to high-end optical designs.
   • Define service levels, workflow, and repair locations for new and established devices.
   • Act as primary technical point-of-contact between product development and internal and external manufacturing and repair sites.
   • Ensure appropriate traceability between system, subsystem, process/repair verification and validation, and cross functional deliverables.
   • Manage manufacturing and service risks using PFMEA.
   • Write, release, and maintain service manual, repair instructions, and troubleshooting guides for new and established products.
   • Establish Service Design Transfer within the R&D Engineering organization as an end-to-end technical expert for repair, service, and maintenance of products.
   • Collect and translate design inputs from manufacturing, operations, sales and service for new product introduction.
   • Provide review and input of new design for serviceability and manufacturability.
   • Apply ISO 13485, US FDA Quality System Regulations (21 CFR 820), EU MDR and relevant international standards to design activities.
   • Coordinate activities with contributors from manufacturing, service, operations, sales, regulatory and quality affairs, marketing, and cross-functional engineering disciplines.
   • Stay up-to-date and follow all Quality System procedures related to this job, which can affect the quality of products or services provided to our customers.
   • Understand, apply, and contribute to the development of quality management system and design controls processes.
   • Identify improvement opportunities for the service engineering function and deliverables.
2. Travel: up to 15% domestic or international travel.

Education and Experience

• Bachelor's degree in Engineering or Science.
• 5+ years experience in medical device design and development within medical device preferable.
• 3+ years experience in designing products for manufacturability and serviceability, including creating assembly instructions and service manuals.
• Ability to work within a fast-paced environment, high levels of ambiguity, multiple concurrent projects, and conflicting assignments.
• Initiative, attention to detail, customer focus, and commitment to ongoing process improvement.
• Knowledge of medical device technology, applicable quality and safety standards, and regulations.
• Manufacturing, service and repair deployment.
• Information technology: PCs, servers, software, and databases.
• Experience with project management a plus.
• Ability to communicate effectively in written and spoken English.

Compensation and Benefits:

• Competitive salaries.
• Pension scheme.
• Flexible Work in our Lazio office.
• Friendly and talented colleagues.
• Online Learning.
• Chance to work with world-class products.

We are PASSIONATE about:

Natus Medical Incorporated is recognized by healthcare providers globally as the source for solutions to screen, diagnose and treat disorders of the brain, neural pathways and sensory nervous system. Our vision is to deliver innovative and trusted solutions to advance the standard of care and improve patient outcomes and quality of life. Natus products are used in hospitals, clinics and laboratories worldwide.

EEO Statement

Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.