Data Center Engineering Operations Technician, DCEO

Data Center Engineering Operations Technician, DCEO

Job ID: 2829014 | Amazon Data Services Italy S.R.L.

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The successful candidate will oversee the operation and maintenance of the electrical and mechanical infrastructure for Data Centers (DC) in Amazon Web Services (AWS) Cloud regions. Our technicians are operating and maintaining AWS DCs’ world-class mechanical and electrical infrastructure. In addition to technical operations and maintenance, the successful candidate will oversee facility operations and ensure the implementation of safety procedures.

The role requires a motivated, self-managed individual who demonstrates initiative and proactively seeks solutions to problems while striving for operational excellence. The work follows a process-oriented approach: the individual needs a strong willingness to learn new processes and adapt to rapidly changing operational scenarios with conflicting priorities.

The successful candidate will be part of the Engineering and Facilities team and will be responsible for maintaining availability for customers; ensuring maintenance and operation of technical infrastructure; and the upkeep and operation of the DC facility.

Key job responsibilities

SAFETY
Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture.

ENGINEERING & FACILITY OPERATIONS AND MAINTENANCE
- Operational experience and familiarity with electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS’s), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers.
- Troubleshoot events within internal Service Level Agreements (SLA’s).
- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.).
- Supervise contractors who perform servicing or preventive maintenance.
- Manual handling and lifting of equipment may be required (weight limits in accordance with health & safety regulations).

Location Requirements

Our data centers are located in remote areas outside Milan, where access via public transport may be limited. Therefore, a valid driving license is required for this role.

Work Schedule

This is a 100% onsite position due to the hands-on nature of managing mission-critical infrastructure and data center industry. The role follows standard working hours (8 AM – 5 PM Milan time) with no shift work.

BASIC QUALIFICATIONS

- Professional or formal Electrical Certification or Apprentice/trades certified or diploma in an Electrical field.
- Demonstrate key electrical competencies (Practice & Theory) & knowledge of mechanical systems (Mechanical, HVAC systems, Controls).
- Very good command of English and valid EU driving license.

PREFERRED QUALIFICATIONS

- Data Center/ mission critical engineering experience.
- Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
- Familiar with Building Management System (BMS) and Electrical Power Monitoring System (EPMS) control systems and data collection/trending.
- Willing to travel between data center sites, and internationally if required.
- Driving license valid in Italy.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

Posted: October 22, 2024 (Updated about 1 hour ago)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.