Data Center Engineering Operations Chief Engineer, Dceo

Data Center Engineering Operations Chief Engineer, DCEO

Amazon is looking for an energetic, detail-oriented individual to join our Data Center Engineering Operations Team in the Greater Milan Area. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.

The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire / life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors.

Key Job Responsibilities:

1. Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in data centers.
2. Assist in the design and build out of new facilities.
3. Act as an escalation point for all facilities-related issues within the data center region and work OT hours as needed to support site stability.
4. Perform root cause analysis of equipment failures.
5. Troubleshoot and report facility and data server-level events within internal SLA.
6. Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
7. Provide training and guidance to Engineering Operations Technicians and assist in recruiting efforts for the same.
8. Ensure all safety procedures are adhered to by vendor and Amazon staff.
9. Utilize internal Change Management Systems to manage building workflows.
10. Provide metric availability reporting on a weekly basis.

The successful candidate must be able to demonstrate the following competencies and behaviors:

1. Ability to solve problems at their root, stepping back to understand the broader context.
2. Aptitude for troubleshooting and problem solving.
3. Ability to maintain SLAs through the implementation of proactive issue detection and immediate response.
4. Proven experience of reading SLDs and control schematics.
5. Ability to prioritize in a complex, fast-paced environment.

Physical Requirements: Work at heights and from ladders. Perform physical tasks. Work in a noisy environment with ear protection.

To apply, please submit a detailed copy of your CV in English. Working location: Our data centers are located in remote areas outside Milan, where access via public transport may be limited. Therefore, a valid driving license is required for this role.

Work Schedule: This is a 100% in-person onsite position due to the hands-on nature of managing mission-critical infrastructure. The role follows standard working hours (8 AM – 5 PM Milan time from Mo - Fri) with no shift work.

BASIC QUALIFICATIONS

1. Bachelor’s degree in Electrical / Mechanical Engineering or equivalent.
2. Have a strong working knowledge and experience of the purpose and infrastructure of a Data Center.
3. Full EU driving license and advanced level of English.

PREFERRED QUALIFICATIONS

1. Experience in operations and on-call support for Data Center facilities or Mission Critical Plants / Production facilities.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.