Customer Service Specialist

Objectives of the Role:

According to the company's strategy, She/He contributes to manage the relationship with customers and supports Sales Area managers Organization.

She/He will report to the Customer Service Coordinator.

Duties:

• Supports customers, acting as a strategic partner.
• Provides order and data entry.
• Works in a team with production planning, supply chain, and quality departments to properly schedule and ensure timely service.

Skills:

• Bachelor's Degree, with foreign languages as a plus.
• Fluent in English and French, and at least one other language (Spanish or Dutch).
• Excellent knowledge of Office package; SAP is a plus.
• Problem solving, proactivity, and teamwork.
• Strongly customer-oriented.
• Good planning and organizational skills.