Customer Master Data Analyst

Come work at the forefront of science - and help the brands you grew up with grow and evolve into the next generation.

Job Description - Customer Master Data Analyst (2507033191W)

Customer Master Data Analyst – Fixed term contract

This position reports into Sales Analytics & Operation Manager and is based in Pomezia – Santa Palomba (Rome).

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON’S and BAND-AID that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future – and yours.

What you will do

The role of the Customer Master Data Analyst will ensure the correctness of customers master data for correct billing, optimize data collection processes and system data entry in order to guarantee correct orders entry by Sales Forces and master data update through data entry and creation of new customers.

RESPONSIBILITIES:

1. Code new customers in SAP-ERP System both for Pharma channel (pharmacies, parapharmacies and health care shops) and Mass channel (shops and large-scale distribution groups).
2. Change personal data on the customers already available in the registry both for Pharma and Mass market channels.
3. Set up fiscal and financial data necessary for billing purposes and for electronic invoicing.
4. Check and monitor Customers Master Data in key systems, supporting the Sales Force and Sales Operations Manager when needed.
5. Manage electronic data archives.
6. Work with IT to implement Master data management initiatives in systems and applications.
7. Work with International English team to ensure master data integrity in key systems as well as to maintain the processes to support the data quality for Mass and Pharma channels.
8. Interactions with different departments, such as Customer Service (for the setting of the delivery methods of the goods), Finance (for setting payment methods and checking account statements), IT (for solving problems in viewing personal data), International English team (to ensure master data integrity in key systems).

What we are looking for

Required Qualifications

1. Previous experience in Customer Master Data team in pharmaceutical and/or cosmetic.
2. Good level of English.
3. Knowledge and full understanding of master data management and tools.
4. Good knowledge of the Office package.
5. Good knowledge of ERP-SAP system.
6. Strong customer orientation, teamwork aptitude, flexibility, professional and cooperative approach.
7. Precision, attention to details and strong attention to the sales force needs.
8. Ability to relate in a clear and precise way, availability to listening and sharing ideas.
9. Seriousness and reliability.

What’s In It For You

• Learning & Development Opportunities
• Employee Resource Groups

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.