Customer Care Runner (f/m/x)

DoveVivo by Joivy

Part of the Joivy Group, DoveVivo is the largest coliving company in Europe in terms of rooms and revenue. Founded in 2007, it manages a portfolio of 11,000 units that are rented out as individual rooms or entire accommodations to thousands of professionals, students, and young couples.

ROLE & TEAM

We are seeking a Customer Care Runner (f/m/x) to support our commercial activities at our Milan office. The ideal candidate will assist in various tasks to ensure the smooth operation of our business and provide excellent service to our tenants and visitors.

Core Activities:

• Move around the city by scooter and do inspections of our apartments;
• Coordinate and support the Customer Care team;
• Key management of our apartments;
• Managing internet lines in the apartment;
• Managing administrator and owner relations (keys and maintenance);
• Support the Customer Care team in front office and chat.
• Back office management: orders, data entry and accounting.

What You'll Need to Be Successful in the Role:

• Proficiency in English - written and spoken (B2-C1 level).
• Knowledge of Office package.
• Must be able to drive a 125 scooter.

What You'll Find in Joivy:

• Fixed-term contract of initial 6 months.
• Competitive Comp&Ben.
• Business phone and laptop.
• Ticket Restaurant.
• Dynamic, young, and international work environment.
• Strong professional growth.
• People! You will work with great people and personalities who will support and inspire you throughout your journey.

Disclaimer: In Joivy we celebrate Diversity, Inclusion, Equity and Belonging. Therefore, the entire selection process will be conducted in compliance with these criteria.