Credit Collector - Italy And International Markets

Giorgio Armani S.p.A.
The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in many countries all over the world. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears. Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Context and Purpose of the Job
Joining our Finance Department as part of the Credit Management Team, you will report directly to a Credit Collection Coordinator. This role provides the opportunity to work closely with both Italian and international markets, ensuring compliance with established payment terms.
Responsibilities

• Daily management of client account statements within assigned areas
• Credit collection via phone and email follow-ups
• Ongoing monitoring of credit levels
• Coordinating with our credit insurance provider to analyze granted credit limits
• Assisting the Credit Manager in handling client disputes and preparing the bad debt provision
• Managing overdue issues, including those related to complaints, returns, and client debit notes
• Collaborating with the Customer Service team for order and shipment holds and releases

• Highschool Diploma or Degree in Economics
• Fluency in Italian and English (both written and spoken)
• Minimum of 3 years of experience in similar roles
• Knowledge of SAP
• Strong interpersonal skills