Communications Manager (They/She/He)

If you're here, it's because you're looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores.

We operate in more than 1500 cities across 23 countries.

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

Our culture and strong values.

Our career development philosophy.

Our commitment to being a force for good.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

We're seeking a dynamic manager with interest in media and public affairs who will play a crucial and leading role in Italy, helping Glovo to enhance and protect its reputation.

Reporting to the Head of Public Affairs and Government Relations, the Comms Manager will be based in Rome/Milan.

THE JOURNEY

1. Lead local Glovo public relations & corporate communications strategy to drive and protect the brand reputation in Italian media.
2. Lead creation and coordinate execution of PR calendar with key campaigns in general interest media, trade media, and lifestyle publications, & events based on local business and communications objectives.
3. Be the consumer/lifestyle PR expert, familiar with data analysis for the extraction of insights to guide consumer PR activations.
4. Establish a regular cadence of media coverage in local media.
5. Manage monthly measurement and analytics to assess the success of delivered campaigns and events, i.e. analysis of sentiment, tone of voice, share of tier-1 media and create quality reports.
6. Prepare briefing materials to support the General Manager and the Heads team with interviews, events and meetings.
7. Proactively work to protect Glovo's reputation in issues management. Work closely with Legal and Government relations teams to contain potential crises.
8. Support the Head of Public Affairs with institutional media relations.
9. Work on a daily basis with PR and Social Media agencies to create and curate engaging content, deliver day-to-day communications tasks & initiatives and handle requests from journalists.
10. Support the global team with the execution and localisation of social media content (images, videos) for all Italian social media channels.
11. Prepare press releases, articles, Q&As, talk tracks for local media touchpoints.
12. Research and write briefing materials, draft statements and media comments on behalf of company spokespeople.

WHAT YOU WILL BRING TO THE RIDE

Study: Bachelor's degree in Communication, Public Relations, Journalism, Marketing, or a related field.

Experience: minimum 3-4 years of relevant experience in corporate, crisis management (in-house/agency) with an in-depth understanding of the Italian media landscape and challenges. Tech knowledge/experience is a plus.

Team working: support and leverage Government Relations and Impact & Sustainability/CSR projects and activities and coordination with the PR Global Team (HQ).

Proactive attitude: a doer mentality with the ability to get involved, stay informed and drive impact outcomes inside and outside the organization.

Business mindset: experience in understanding business dynamics & drivers. Work on cross-functional projects related to the different areas of the business.

Languages: Excellent verbal and written communication skills; Italian native, English proficiency.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there!

Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• An enticing equity plan that lets you own a piece of the action.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• ️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU.

We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!